Call-Center-Tech.com
Title
Call Center Technology From Database Systems Corp. Includes IVR, Voice Broadcasting, Computer Telephony, And Call Answering Services and Phone Systems.
Call Center Technology
Database Systems Corp. (DSC) was founded in 1978 and has been a privately held corporation since its inception. DSC is headquartered in Phoenix, Arizona, and develops and markets computer software products and computer telephony systems for a wide variety of industries and government organizations. DSC is a leading provider of call center technology software and phone systems. Major products include interactive voice response (IVR) phone systems and Voice Broadcasting outsourcing services along with emergency notification programs and senior calling systems.
Computer Telephony Products
DSC is a leading provider of computer telephony integration (CTI) products and services. CTI is a technology that enables computers to know about and control phone functions such as making and receiving voice, fax, and data calls.
The integration of telephone software and computer systems is a major development in the evolution of the automated office. Database Systems Corp. has been a leading supplier of CTI phone systems and development software. Our call center softphone places shared telephony functions on the user's desktop.
IVR Systems and Services
DSC provides automated call processing phone services and systems for its clients. These services include IVR outsourcing at a secure data center located in Phoenix Arizona. This center is located in a fault-tolerant enviroment for the maximum protection of our outsourcing clients. From small calling campaigns to projects that require processing millions of calls, our call center outsourcing facility is available 24 hours a day.
Voice Broadcasting Phone Systems and Service
Besides offering automatic call answering programs using IVR technology, DSC provides it clients with the latest voice broadcasting solutions. Voice broadcasting is a modern communications technique that sends a pre-recorded phone message to hundreds or thousands of call recipients within minutes. DSC provides phone systems as well as voice broadcasting service at its secure and redundant call center.
Automated Answering Services
Database Systems Corp. provides call processing phone services including automatic call answering services and phone systems. DSC offers complete solutions to our clients including 800 phone services and call answering development programs. Inbound calls are processed using our "Smart" interactive voice response IVR software that answers calls without an operator.
Additional Information
Contact Information
- Database Systems Corp
- 1118 E. Missouri Ave
- Phoenix AZ
- US 85014
- (602) 265 5968
- Contact Form
Related Domains
- Acd
- Answering Services
- Auto Dialers
- Autodialers
- Automatic Call Distribution
- Call Center
- Call Centers
- Call Center Software
- Call Center Technology
- Computer Telephony
- Computers
- CRM
- Cti
- Customer Relationship Management
- Data Communications
- Dialer
- Emergency Broadcast Systems
- Help Desk
- Information Technology
- Interactive Voice Response
- Ivr
- Ivr Hosting
- Predictive Dialers
- Products and Services
- Reminders
- Software
- Speech Technology
- Technologies
- Télécommunications
- Telemarketing
- Telephony
- Voice Broadcasting
- Voice Response Systems