Difference between revisions of "InfluenceUs dev task"

OurWork

What (summary)

The InfluenceUs task creates a wizard to InviteParticipation.

The InfluenceUs wizard provides highly motivated visitors to our site with a fun, easy, and effective way of engaging and influencing the organization they are delighted or frustrated with.

There is a substantial creative design component to this task. It will be important to socialize ideas before too much investment goes into any particular choice. Low fidelity by-hand drawings can supplement in person conversation and can be scanned for review on IRC. Here is an example where sketches have served this purpose.

Why this is important

Some of the most motivated visitors we attract are folks who are delighted or frustrated with the organization behind the domain page they land on.

Engagement: Makes a clear call to action for these motivated visitors.

BeABuilder: Encourages the kind of constructive collaboration we want where all involved parties benefit.

ValuableContent: Creates public conversations that deeply inform future visitors about how organizations relate with those they touch.

ViralSpiral: The influenced become influencers the next time they are frustrated with an organization.

DoneDone

• NeedsInput.com is fleshed out to serve as an example for this task.
• Newly created DomainPages include the InfluenceUs wizard.
• The InfluenceUs wizard looks great (according to Vinh).
• The InfluenceUs wizard feels great to use. (Perhaps uses Ajaxy techniques so that no page reloads have to occur)
• The path for a non-logged in user (at the start) feels great to Tak.
• The wizard is invoked by clicking something like "Click here to influence Example.Org"
• There are branching story lines for "DelightedWith" and "FrustratedWith"
• Final submission creates a "pending edit" to the page that when consummated looks just like any other edit (but is really transcluded from the person's MemberPage).
• Includes a nice edit summary of what it just did
• Before a "pending edit" is fully consummated, the user must log in with a valid e-mail address (so that the edit can be added to their page and transcluded into the domain page).
• The new user should also be encouraged to improve their user page so that the organization knows they are a real person.
• Every time a constructive edit is made to that page, both the organization and the user are notified via email (this of course includes the initiating edit).

Steps to get to DoneDone

InfluenceUs Page flow

1. A user who visits NeedInput.com sees the big "Influence Us Wizard ... blah blah" bit
2. When they click on it they are presented with two choices (without a page reload) for frustrated or delighted
3. When they click on frustrated they are presented with a yes/no question "Do you know what you want to be different?"

• • NO ... sorry, we can't yet handle your complaint yet ... if you'd like to leave a message for the developers type in a comment and click save
  • YES ... Do you believe that making the change is in the best interests of backpack.com and you alike?

Issues

Issues with the DoneDone description

• The InfluenceUs wizard looks great (according to Vinh).?
• The path for a non-logged in user (at the start) feels great to Tak. which path?
• There are branching story lines for "DelightedWith" and "FrustratedWith"? what exactly does this mean?
• Final submission creates a "pending edit" to the page that when consummated looks just like any other edit ????? why pending edit?