Difference between revisions of "InfluenceUs dev task"

OurWork InfluenceUs dev task

What (summary)

The InfluenceUs wizard provides highly motivated visitors to our site with a fun, easy, and effective way of engaging and influencing the organization they are delighted or frustrated with.

Why this is important

Engagement: Makes a clear call to action for motivated visitors.

BeABuilder: Encourages the kind of constructive collaboration we want where all involved parties benefit.

ValuableContent: Creates public conversations that deeply inform future visitors about how organizations relate with those they touch.

ViralSpiral: The influenced become influencers the next time they are frustrated with an organization.

DoneDone

• All DomainPages include the InfluenceUs link in the skin
• No non-DomainPage includes the InfluenceUs link
• The wizard is invoked by clicking a button "InfluenceUs" in the skin
• Final submission creates an edit to the DomainPage that when consummated looks just like any other edit (but is really transcluded from a subpage of the person's User_talk page for example User_talk:AwfulAbigail/PageSheHates).
  • Includes a nice edit summary of what it just did
• The InfluenceUs wizard feels great to use. (Perhaps uses Ajaxy techniques so that no page reloads have to occur)
• Final submission adds creates an edit that adds an entry to the InfluenceUsLog
• Vinh has made the InfluenceUs design look great.
• These pages should all be informative, visually pleasing, and closely coupled with the InfluenceUs tool
  • Delighted
  • Frustrated
  • InfluenceUs

Comments / Bugs

Please add your comments and bugs in this section.

1. I think that the newest comments should go on top.
2. I have a few comments posted on the demo site. Please view them there. Vinh Nguyen 10:47, 24 January 2008 (PST)
3. Feature request: Would it be possible to see all the "Influence Us" related comments given by a user for all the pages they have rated on one single place? A useful scenario may be that someone leaves a really good review on a page and we want to see what other comments they have made. ~~ Saad
4. I love the changes that have been made in the last day or two! I did manage to break the formatting again. Check out my comments there? TedErnst (talk) 08:59, 25 January 2008 (PST)
5. Hitting Enter in after a user logs in in InfluenceUs should work rather than his having to click sign in. Asad Butt 06:23, 31 January 2008 (PST)
6. Here's one: http://www.aboutus.org/index.php?title=AboutUsBugs&curid=10490960&diff=14663151&oldid=14659428
7. Images can also be influenced which shouldn't be the case. See http://www.aboutus.org/Image:Portrait-Leifolson51.jpg --Sa'ad ^{: msg me : email :} 21:48, 5 February 2008 (PST)

Steps to get to DoneDone

• Include {{:User talk:Brandon CS Sanders/time.com}} in User:Brandon CS Sanders#Influence Handled casespace and redirect issues to fetch correct user page to insert influence us messages.
• Edit cursor does not show up in firefox whereas it does in other browsers. Fix this! (Tried several hacks but none worked. Will deal with it later.) This time it's firefox's turn. It turns out that this is an infamous bug lingering around for ~5 years in firefox. There are workarounds but none seemed to be working in our case. Need to study more or wait for firefox 3.0 that assures the death of this bug.
  • Read and understand http://dev.iceburg.net/jquery/jqModal/README
  • Read how jqm works on jquery.com
  • Find out the cause of this bug.
  • Remove the bug FIXED. The cursor Lives =)
• Changing emoticons to non-copyrighted free emoticons.
• See if Error logs are clean in production.
• retire the influence_us branch

Not related to InfluenceUs ... but need to be done

• Refactor our extensions so that they can be included in tests
• commit the ./ require_once fix to LocalSettings.php on live (breaks maintenance scripts)

InfluenceUs Page flow

1. A user who visits NeedsInput.com sees the big "Influence Us Wizard ... blah blah" bit
2. When they click on it they are presented with a popup describing what influenceus is all about, similar to the way the ThreeCoreOffers work.
3. On the description, they can either continue on by clicking delighted or frustrated ... or they can close the popup.
4. If the user clicks Delighted, he is presented with "What made you delighted with this company/domain?" with an emoticon
5. If the user clicks Frustrated, he is presented with "What made you frustrated with this company/domain?" with an appropriate emoticon
6. After entering the message, the user clicks submit and a series of edits are made.

Discussion

Loving InfluenceUs & would love to work on extensions to it that will serve our core customer. They could include some suggestions on how to handle "frustrations" & even how to make the most of a "delighted" comment. There could also be a section for other customers who have similar complaints/praises so that similar comments can be clustered & receive one response (to avoid the forum "problem"). And finally, it could include a way for the website owner to contact us directly for coaching on how to handle a difficult case. Julia

Yeah a new tool, I am excited. Not sure what stage this is in but here our some initial observations: the text is redundant; the eyecon could be confusing with watch icon. Also, InfluenceUs is written two ways, camel cased and as Influece Us. Minor stuff, the tool looks great. Kasey