User talk:IndiaMART

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IndiaMART.com Join Hands With D&B For Indian SME Cluster Study

   *SME Cluster Study 2009 will focus on 6 major SME clusters in India.

   *Study with cluster specific industrial information will benefit buyers hugely.

   *Findings and analysis of the study will be discussed through cluster specific series of events.

New Delhi, 12 August 2009: India's largest online B2B marketplace, IndiaMART.com has join hands with Dun and Bradstreet (D&B) for its Indian SME Cluster Study 2009. The study, which would contain an in-depth analysis of six major industrial clusters in the country, would highlight the industries working in each of the six regions. The study will be disseminated through a series of events and publications targeting Indian SMEs.

IndiaMART’s association with Dun and Bradstreet (D&B) comes close on the heels of its recent partnerships struck with the Internet and Mobile Association of India (IAMAI) and The Economic Times, which aimed at taking the Indian SME’s voice to the forefront.

Highlighting the concerns of SMEs, Mr. Dinesh Agarwal, Founder and CEO, IndiaMART.com, said: “Traditionally, Indian SMEs have been growth engines of our economy and have met the expectations of the government, achieving the goals set before them. But in this era of global turmoil, it is the SMEs which are most affected and unless measures are taken, their growth will be at stake. IndiaMART has always been at the forefront to support SMEs in providing them a global exposure. This is just a step forward in this direction and we hope it has a spillover effect”.

The SME publication series will articulate SME trends, analysis and insights of SME clusters and will serve as a guide for entrepreneurs to take their business to the next level. The publications will be released at an event in each of the clusters starting with the inaugural event in Delhi on August 17. Similar events will be organised in Pune, Kolkata, Coimbatore, Chennai and Mumbai. The focus of each city’s event will vary from Textiles, Auto-components, Pharmaceuticals, Chemicals, Engineering and Food Processing, based on their predominance in each cluster.

IBM, Verisign and UTV are also partnering with D&B for the project.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a presence in over 100 cities pan-India. With approximately 1000 employees, IndiaMART.com offers an extensive range of value-added products and services to over 500,000 members and over 5 million global buyers across industries and verticals.

IndiaMART.com has won numerous awards over the years including Red Herring 100 Asia & Emerging India and the company has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

Media Contacts:

IndiaMART.com

Arun Tyagi Marketing & PR M : +91-9711003832 T : +91-120-3911000 E :

Mr.Sreelal Agarwal, Director, Hindustan Produce Company, Kolkata, said, "IndiaMART has played the role of a catalyst....... "

http://www.indiamart.com/success-stories/hindustan-produce-company.html

SMEs should learn Lean Manufacturing

What is lean manufacturing all about?

The lean manufacturing process is a comprehensive way to reduce waste of all types. It could be a waste of time or material, it is still waste. Lean manufacturing is a manufacturing strategy that seeks to produce a high level of throughput with a minimum of inventory. This type of manufacturing is like adding spokes to a wheel, so the wagon can roll.

In addition to eliminating waste, lean manufacturing seeks to provide optimum quality by building in a method whereby each part is examined immediately after manufacture, and if there is a defect, the production line stops so that the problem can be detected at the earliest possible time. The lean manufacturing method has much in common with the Total Quality Management (TQM) strategy. Both strategies empower workers on the assembly line, in the belief that those closest to production have the greatest knowledge of how the production system should work.

In a lean manufacturing system, suppliers deliver small lots on a daily basis, and machines are not necessarily run at full capacity. One of the primary focuses of lean manufacturing is to eliminate waste; that is, anything that does not add value to the final product gets eliminated. In this respect, large inventories are seen as a type of waste that carries with it a high cost. A second major focus is to empower workers, and make production decisions at the lowest level possible.

How do you begin the lean manufacturing process?

Everyone in the organization will require significant training. You will need to develop an overall strategy and training plan and recognize that this is a major commitment from the management down to the lowliest employee.

A step by step approach would approximate this plan, depending on your specific needs. Here are 6 steps to implement lean manufacturing.

Determine which aspects of lean manufacturing apply to you, prioritize according to your needs and abilities.

• Categorize your people into groups according to similar training needs.
• Identify your programs and make a matrix, or chart.
• Decide whether you will hire an consultant or do it in-house.
• Develop a time frame or schedule according to work area or personnel.
• Prepare an immediate schedule and begin!

Advantages of Lean Manufacturing

• Lean manufacturing strategies can save millions of dollars and produce excellent results.
• It gives the manufacturer a competitive edge by reducing costs and increasing quality.
• Allows manufacturer to be more responsive to custom.
• Lower lead times
• Reduced set-up times
• Lower equipment expense
• Increased profits

Review over IndiaMART.com by its users

"Whether you are a small time entrepreneur or the CEO of a large corporation, you cannot escape the daily challenges of business, without a perfect partner. I call IndiaMART.com as a perfect partner for my business. They have brought profits to our business by being our partner in growth. We really treasure our association with India's largest online B2B marketplace."

Mr. Sunil Kumar Ladwa, CEO Ladwa Safety Solutions Pvt. Ltd. Banguluru

IndiaMART.com Brings Exclusive Business Offers for its Members

-Business services at exclusive rates for IndiaMART.com members. -Corporate giants like HSBC, Monster.com, CC Avenue partner the initiative.

New Delhi, 24 May 2010: Always striving to make its customers feel privileged, IndiaMART.com once again comes up with a platter full of exclusive customer friendly services. The company has announced incredible business offers under a newly launched section named 'Business offers' on its website, where five companies have already partnered with IndiaMART.com to serve the latter's customers at a highly subsidized rate, in a first of its kind initiative.

Corporate giants like HSBC, Monster.com, CC Avenue, E Mudhra and Sage have come together on IndiaMART.com's matchmaking platform to provide a bouquet of exclusive services to its members like Trade Account, Recruitment Solutions, Payment Gateway, Digital Signature and ERP Solutions, respectively. What's more, the members can enjoy all these services at 20%-25% of the regular price. At this time and age, a business also needs customized services to stay ahead in the market and maximize its profit, along with various other things. And with value added offers like online transactions, digital signatures, information about global tenders, etc, small enterprises are definitely going to exult in glory. Surely, IndiaMART.com is gifting its members a smooth business ride all the way.

“We'll always be indebted by the SMEs and MSMEs for their unmatched support and faith in us and we take this opportunity to thank all our esteemed patrons for the same. It gives me immense pleasure in bringing a host of value added business offers for them. The company has always endeavored towards constant improvisation and this latest offering is our way of showing gratitude to our members. I wish the members benefit from this cohesive approach initiated by the company with its esteemed partners and register a great business growth,” says Mr. Dinesh Agarwal, Founder & CEO, IndiaMART.com.

IndiaMART.com is one of the leading B2B platforms to herald a wind of change in Indian SME sector. The company recently announced access to around 50,000 live Indian tenders in its database, absolutely free for its patrons. Apart from such never-heard-before initiatives, IndiaMART.com is always on its toes to provide global exposure to Indian SMEs and MSMEs by participating in various international trade shows, around the year.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a pan-India presence in over 100 cities. With approximately 1200 employees located across 31 offices in the country, IndiaMART.com offers an extensive range of value-added products and services to its 700,000 registered members and nearly 5 million global buyers across various industries and verticals.

IndiaMART.com has won numerous awards over the years and has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc for its pioneering role in promoting SME business in the country. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

IndiaMART.com to catalyze B2B matchmaking through 'ACMEE 2010'

Comprehensive marketing platform for companies in industrial sector, especially SMEs

Sizeable 240 distinguished suppliers already registered with ACMEE 2010

Dinesh Agarwal, Founder & CEO, IndiaMART.com to be the Guest of Honor

New Delhi, 29th May 2010: IndiaMART.com, India's largest online B2B marketplace, has decided to sponsor the ACMEE 2010 (Auto Components and Machine Tools Engineering Exhibition) with an aim to synergise B2B matchmaking. The exclusive trade forum, to be organized by AIEMA Technology Centre in Chennai Trade Centre, Nandambakkam, Chennai from June 17 - 21, 2010, seeks to provide better exposure to companies, especially SMEs, in the industrial sector, with over 240 verified suppliers already registered with the exhibition. Mr. Dinesh Agarwal, Founder & CEO, IndiaMART.com will grace the event with his esteemed presence as the distinguished Guest of Honor.

Commenting on the association, Mr. Dinesh Agarwal said, “India is a burgeoning global manufacturing market boasting of exquisite and economical products, quality processes and sought-after capital engineering. Riding on this, ACMEE, one of the pioneering industrial exhibitions in the country, provides an ideal forum for exploring business potentiality besides networking and an opportunity to exchange varied product information and technical details. We, at IndiaMART.com, believe this is synonymous with our objective. Thus, we are delighted to be the proud sponsors of the coveted event.”

He added, “We had associated with ACMEE 2008 as well when the event registered business transactions worth Rs. 250 million. This year too, we are anticipating a huge influx of global buyers and sellers in the fair. We wish ACMEE 2010 a great success and hope that it exhorts the business aspects of the Indian SMEs.”

Slated to be the biggest automobile and mechanical tools trade fair, ACMEE 2010 is the nineth in the biennial series. The event will see exhibitors display an array of products such as Automotive Components, Entire range of Auto Components/ Parts & Supplies, Hydraulics & Pneumatics Systems, Instrumentation & Controls, Automobile and allied services comprising auto components, et al. Moreover, the approval by the Trade Promotion Organization will allow the event to capitalize on the duty free import and exhibition of products which are otherwise subject to custom's rule and regulations.

Besides pioneering online promotions for SMEs, IndiaMART.com has been instrumental in catalyzing B2B matchmaking through these leading sponsored and non-sponsored events. In last two years, IndiaMART.com has partnered with prestigious forums such as IndiaMART AMTEX, IndiaMART UMEX, IndiaMART IMEX, IndiaMART Sign Show, IndiaMART Food & Technology Expo, IndiaMART ACMEE, IndiaMART HITEX International Machine Tool Expo 2009 etc.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a pan-India presence in over 100 cities. With approximately 1200 employees located across 31 offices in the country, IndiaMART.com offers an extensive range of value-added products and services to its 700,000 registered members and nearly 5 million global buyers across various industries and verticals.

IndiaMART.com has won numerous awards over the years and has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc for its pioneering role in promoting SME business in the country. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

Media Contacts

IndiaMART.com Arun Tyagi Marketing & PR M: +91-9711003832 T: +91-120-3911000 F: +91-120-2424943 E:

Review over IndiaMART.com by its users

"We are using IndiaMART.com platform for our day to day business transaction with buyer across the globe. What attracts us towards IndiaMART.com platform is it's user friendly model wherein we can get access to new buyer and their new product PBL combo package has really made it easy to get prospective query in flow. We are regularly using the credit units provided under the PBL combo deal and it had been very useful in boosting up our business thereby providing genuine list of buyers around the globe." - Mr. Satish Kumar, Manager Global Power Corporation Noida

IndiaMART new catalog on Press Fab Industries

For further reference , find to follow the undermentioned link- http://bit.ly/c3eGKN

IndiaMART.com Launches Video Profiles for Suppliers

                   IndiaMART.com Launches Video Profiles for Suppliers

             * Exclusive 'Video Profile' facility to plug buyer-supplier trust gap

New Delhi, 7 June 2010: With buyers based in remote locations, accessing prospective supplier's credentials has so far been a daunting task. However, to bridge this trust gap, IndiaMART.com, India's leading online B2B marketplace, has recently launched an exclusive facility - 'Video Profile' for suppliers. This service will provide the buyers with a first-hand experience of viewing the suppliers' office, product range, overall infrastructure and manufacturing processes, in a short video uploaded on the latter's website.

Commenting on the exclusive service, Mr. Dinesh Agarwal, Founder & CEO, IndiaMART.com said, "Based on the premises that globally many buyers are apprehensive to do transactions with small businesses due to non-verification of their background and qualification, we are proud to bring out the service 'Video Profiles' which provides an optimal solution to this quandary. The buyers will now be able to derive satisfaction about the suppliers through a thorough look at their credentials presented in the videos. And, in turn, suppliers too would be able to add credibility to their profiles."

He added, "I am sure that this facility will cement global faith in the Indian SME cluster and foster a good rapport between the suppliers and buyers."

A 'Video Profile' is a free-of-cost service for IndiaMART.com suppliers where they can get a short video uploaded on their websites, making it easily accessible for the buyers. This video, of duration one to two minutes, can showcase their office premises, work atmosphere, product range, overall infrastructure, manufacturing processes, etc.

IndiaMART.com always strives to provide breakthrough services and value added offers to its clients. Recently, the company launched Business Offers, a bouquet of exclusive services at discounted rates for its members and FREE Tenders at http://tenders.indiamart.com/, a highly acclaimed service, which is not available anywhere else.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a pan-India presence in over 100 cities. With approximately 1500 employees located across 39 offices in the country, IndiaMART.com offers an extensive range of value-added products and services to its 700,000 registered members and nearly 5 million global buyers across various industries and verticals.

IndiaMART.com has won numerous awards over the years and has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc for its pioneering role in promoting SME business in the country. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

Media Contacts

IndiaMART.com Arun Tyagi Marketing & PR M: +91-9711003832 T: +91-120-3911000 F: +91-120-2424943 E:

ACMEE 2010 sponsored by IndiaMART formally begins

The exclusive trade forum, to be organized by AIEMA Technology Centre in Chennai Trade Centre, Nandambakkam, Chennai from June 17 - 21, 2010, seeks to provide better exposure to companies, especially SMEs, in the industrial sector, with over 240 verified suppliers already registered with the exhibition. Mr. Dinesh Agarwal, Founder & CEO, IndiaMART.com will grace the event with his esteemed presence as the distinguished Guest of Honor

IndiaMART.com Empowers SMEs with Low-cost ICT Solutions

     IndiaMART.com Empowers SMEs with Low-cost ICT Solutions

- To organize conference on 'Free for SMEs' in association with IAMAI

- First-of-its-kind exchange of ideas on free and low-cost ICT solutions for SMEs

- Aimed at enhancing efficiency & productivity of small businesses

- Focus on unlocking potential of Internet-enabled computer for SMEs

New Delhi, 17th June 2010: Aspiring to enable the Small and Medium Enterprises (SMEs) harness the power of Information and Communication Technology (ICT), India's largest online B2B marketplace, IndiaMART.com,joins hands with Internet & Mobile Association of India (IAMAI)to present a first-of-its-kind conference 'Free for SMEs'which would lay thrust on cost-effective ICT applications and services. For the first time ever, a conference would enable exchange of ideas over various ICT solutions that are available freely but yet not leveraged by SMEs. These specialized ICT solutions can ease and streamline different aspects of SME business viz. Accounting, Human Resource, Business Communications, Sales & Marketing, among others. In its second year, the pacesetting conference is slated to be held on 6th July, 2010 in New Delhi.

Emphasizing on the urgent need to make SMEs aware of the ICT solutions, Mr. Dinesh Agarwal, Founder and CEO, IndiaMART.com,said, "Convergence of Information and Communication Technology has catalyzed business opportunities across geographies. However, Indian SMEs are still to leverage the benefits of ICT. We, at IndiaMART.com, have always been professing the growing need of technology usage by the SMEs in order to eliminate the barriers of distance, time and cost, etc. I am certain that this conference would provide an insight to the SMEs who would be able to explore the ICT world and dig out cost-effective solutions. These would not only help them manage their day-to-day operations efficiently but also grow their business immensely and boost profits. We certainly cherish our association with IAMAI for this conference."

IAMAI, the nodal body of India's Internet and mobile industry, has also been playing a role of a benefactor for the SMEs in the segment. Sharing a perspective on 'Free for SMEs', IAMAI President Dr. Subho Ray, said, "This conference is an outcome of a well-thought of strategy to benefit the entire SME sector and their business functions across the value chain. Given the fact that ICT usage by the SMEs is still at a nascent stage in India, it becomes pivotal to host such a platform to create awareness amongst the SMEs about the readily available low-cost ICT tools and services. We are delighted to partner with IndiaMART.com for the conference and together aim to spur growth in the sector through such initiatives."

Providing his insight on the potential of ICT for SMEs' business functions especially Marketing, Mr. Arun Tyagi, General Manager – Marketing, IndiaMART.com, said, "Until recently, majority of SMEs were unaware of the advantages of ICT tools. In this conference, the focus would be to unlock the power of an Internet-enabled computer for the SMEs. It would further enable them to establish their marketing efforts through a digital presence for free or at a minimal cost."

ICT usage is imperative for seamless business operations. Thus, the 'Free for SMEs' conference would elaborate on the ICT applications and tools which are economical and effective for different business divisions, resulting into higher efficiency and productivity of SMEs. The conference would have eminent speakers including thought leaders, entrepreneurs, etc. deliberate on the subject. IAMAI has started an aggressive drive to recruit start-ups as members. It is a part of their long-term strategy to include all stake-holders in the digital space such as telecom operators, venture funds, ISPs in addition to its existing constituency of online and mobile value added services companies within its ambit.

IndiaMART.com and IAMAI had organized this first-of-its-kind conference 'ICT for SMEs' last year as well to focus on technology-driven growth avenues for the SME sector. The hugely successful conference was attended by over 300 stakeholders from the ICT and SME sector. The distinguished guests had applauded the conference for the thoughtful theme selection and fillip intended for the SMEs through the same. This year too, the conference shall synergise ways for SMEs to reach out to a larger base of buyers while running their business functions optimally.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a presence in over 100 cities pan-India. With approximately 1000 employees, IndiaMART.com offers an extensive range of value-added products and services to over 500,000 members and over 5 million global buyers across industries and verticals.

IndiaMART.com has won numerous awards over the years including Red Herring 100 Asia & Emerging India and the company has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

About IAMAI

The Internet & Mobile Association of India (IAMAI) is a not-for-profit industry body registered under the Societies Act, 1896. Its mandate is to expand and enhance the online and mobile value added services sectors. It is dedicated to presenting a unified voice of the businesses it represents to the government, investors, consumers and other stakeholders. The association addresses the issues, concerns and challenges of the Internet and Mobile economy and takes a leading role in its development.     For more information, please visit: www.iamai.in

Media Contacts: IndiaMART.com

Arun Tyagi Marketing & PR Mobile: +91-9711003832 Tel: +91-120-3911000 Email:

Internet and Mobile Association of India (IAMAI)

Kalyan Biswas Mobile: +91-9971768811 Tel: +91-11-46570328 E-mail:

IndiaMART ACMEE 2010 Echoes 'Opportunity for Growth' for SMEs

   * Overwhelming response from over 42,000 visitors

   * Provides immense thrust to Indian SME sector

   * Over 425 eminent exhibitors from India & overseas participated

   * ACMEE to return with equal aplomb in 2012

New Delhi, 23 June 2010: Synergising several trade opportunities for Small and Medium Enterprises (SMEs) in the industrial sector, IndiaMART.com supported ACMEE 2010 (Auto Components and Machine Tools Engineering Exhibition) ended on a high note on its fifth day on June 21, 2010. The grand event, organized by AIEMA (Ambattur Industrial Estate Manufacturers' Association) and AIEMA Technology Centre in Chennai Trade Centre, witnessed a huge conglomeration of 425 exhibitors including 70 foreign companies. Various industry stalwarts also entrusted their faith in the trade assemblage with their benign presence. These included Mr. Brijesh Agrawal, COO, IndiaMART.com who was the Guest of Honor, Mr. Michael Boneham, President and Managing Director, Ford India Pvt Ltd, Mr. Bryan Dalton, Acting Consul General of the US, among others. After tremendous response received this year, ACMEE aims to set the pace once again in 2012 at the Chennai Trade Centre between June 14-19.

The theme for this year's ACMEE was 'Opportunity for Growth'. And, rightly justifying it, the event provided detailed information and vast knowledge on latest technological innovations, product developments, various companies in the sector, et al to around 26,000 business delegates out of the total 42,000 visitors. This was IndiaMART.com's second year of association with ACMEE, which had started in 2008.

Applauding the grand success of ACMEE 2010, Mr. Brijesh Agrawal, said, “India has left no stone unturned in joining the league of industrially-sound countries. It continues to progress in the area as it has all what it takes – knowledge, manpower, processes and other requisites. At IndiaMART.com, we have been striving to provide impetus to the SMEs in this space. Through ACMEE 2010, we have able to further our objective as it has yet again successfully opened up various avenues for the SMEs, thus, enabling them to reach greater heights. Moreover, with strong participation from foreign countries, it has managed to provide wider opportunities for the suppliers in India. We would be delighted to partner with AIEMA for this event in future as well.”

IndiaMART.com ACMEE 2010, in its nineth beinnial series, truly justified being the biggest engineering trade fair covering 18000 sqm exhibition space. Besides, IndiaMART.com, some of the other esteemed sponsors included Hurco USA and SBI, etc. The acclaimed trade show also featured a live demonstration of an impeccable array of technical tools by the manufacturers. The range of products and services was inclusive of auto components, accessories, special purpose machines, testing & measuring equipment, welding, related IT and consultancy services.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a presence in over 100 cities pan-India. With approximately 1000 employees, IndiaMART.com offers an extensive range of value-added products and services to over 500,000 members and over 5 million global buyers across industries and verticals.

IndiaMART.com has won numerous awards over the years including Red Herring 100 Asia & Emerging India and the company has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

Media Contacts

Arun Tyagi Marketing & PR M: +91-9711003832 T: +91-120-3911000 F: +91-120-2424943 E:

Business Etiquettes for SMEs

For Small and Medium Enterprises (SMEs), it is imperative to be aware of the importance of business etiquettes. This is because, for any business, relationship building is essential for its existence and thus, business etiquette becomes a prerequisite. It not only involves wearing the right attitude but also portraying the right image that projects the organization as being bankable and credible by the buyers. One of the key reasons for a diminishing client base is that SMEs do not pay attention to small details while dealing with them. The factors could be varied like failing to create conducive atmosphere for the clients so that they feel interested in conducting business or the inability to adhere to best practices.

Business etiquette can become a lifetime investment for all concerned parties involved. This is it is an integral part of our value system. Its growing importance in the business world is no surprise and the sooner SMEs take advantage of it, more successful they will be not only in their business but in their approach to client satisfaction as well.

      Few areas which can guide SMEs to successful relationship building skills include:

Banking on opportunity through emails : Use of internet has become a way of life as it reduces time and increases efficiency. Clients use emails for queries and information. SMEs should be prompt in replying and should be able to solve queries in 24 hours or the same day the query is received. This not only reflects the interest but builds a good image. Clients seeking information on email provide opportunities that the SMEs can bank upon. Email etiquette continues to elude many SMEs. Proper education on the same will ensure mitigating chances of losing new and old clients.

Adopting efficient practices : SMEs can save money and increase efficiency by adopting practices such as Six Sigma (it is a management strategy that seeks to improve efficiency by identifying and removing defects thereby improving the quality of the process output), JIT (Just in Time is continuous improvement in which non value adding services or wastes are removed in order to reduce cost, improve performance and quality), Kaizan (it removes inefficiencies through continuous improvement in its organization,employees,processes etc.), Inventory Management (it is a system or a process that helps in identifying inventory requirement, which can be adopted in the organization). Streamlining processes and educating employees to improve organizational efficiency is another business etiquette that must be practiced by SMEs.

Reaching the right target audience : Many SMEs still do not take professional help when it comes to marketing their products. Reason behind this can be disinterest or low motivation level to adopt newer practices with changing times. However if an expert is consulted, it will not only make them understand their target audience better but will lead to lower cost and less time investment as they can reach out to newer markets in shortest possible time. The idea is to adopt practices which will not only boost business but help in entire image building. Echoing this Mr. Atul Sharma, CEO of Shamboo Scientific Glass Works says, “IndiaMART.com (online B2B marketplace) has played an integral role in our journey of progress. With the proactive support and cooperation of IndiaMART, we have been able to increase our clientèle and tap new markets.”

Many SMEs are still ignorant of the advantages of business etiquettes that can lead to image makeover and prove fruitful to the business. In today's cut-throat environment where every business is trying to gain a competitive edge, sound relationship and people-friendly skills are what can set them apart!

IndiaMART.com Enriches SMEs with Power of Internet

- First-of-its kind report on Internet & SMEs to be unveiled at 'Free for SMEs' Conference

- FISME to ardently support the conference

- Erudite speakers to share valuable information

- Importance & scope of mobile marketing for SMEs also to be highlighted

New Delhi, 2nd July 2010: With global economy becoming increasingly reliant on Information and Communication Technology (ICT) for undertaking various businesses, Indian Small and Medium Enterprises (SMEs) too are expected to embrace the same in order to gain sustainable competitive advantage over stiff competition prevalent in overseas markets. Reemphasizing on the significance of Internet-based services for the SMEs, IndiaMART.com alongwith with Internet And Mobile Association of India (IAMAI) will be unveiling first-of-its-kind report on the matter at their much-awaited Conference on 'Free for SMEs' on 6th July, 2010 at India Habitat Centre, New Delhi. Prepared by CERG Advisory Private Limited, this report will enable better discernment on the growing necessity for Internet and its applications in SMEs' business functions and growth.

In addition, Federation of Indian Micro & Medium Enterprises (FISME) has decided to support the Conference recognizing the potential it holds for the SMEs. Not only this, the conference will witness various distinguished speakers sharing their knowledge on the role of ICT in enhancing efficiency of SMEs. Some of the eminent delegates who will delve on the subject include Mr. Anil Bharadwaj, Secretary General, FISME, Mr. Dinesh Agarwal, Founder & CEO, IndiaMART.com, Mr. Girish Joshi, Technology Advisor, Microsoft, Mr. Brijesh Agrawal, COO, IndiaMART.com, Mr. Namit Pandey, Head, Yahoo Small Business, Yahoo India, Mr. Bikky Khosla, CEO, Tradeindia.com and Mr. Vijay Shekhar Sharma, Founder & MD, One97 Communications among others.

Acknowledging the prowess possessed by ICT which can seamlessly transform the SMEs' business, Mr. Dinesh Agarwal, founder and CEO, IndiaMART.com said, "SMEs have contributed immensely in establishing Indian economy as the second highest growing economy in the world. They are a force to reckon with and thus, there is a huge requirement to integrate them in the mainstream alongside large corporate houses which can be established through the ICT adoption across their business functions. As always, IndiaMART.com has had pro-active approach towards bringing the best practices forward which aid in improving productivity of SMEs. Another step in this direction is the 'Free for SMEs' conference which will allow our patrons to gain enriching exposure towards the free and low-cost ICT tools and services readily available in the market. Further, I am sure that widespread usage of ICT by SMEs will help them propel to next level of growth and leave footprints on the global map."

Providing his outlook on the Conference, Dr. Subho Ray, President, IAMAI said, "We see great growth potential in Indian SMEs which can be harnessed by assisting them to graduate to Internet. The report will help in not only addressing various underlying issues but also guide SMEs on how to implement these processes and incorporate the wide range of free tools available in their business operations. We thank CERG for developing this report which will act as a ready reckoner for SMEs. We are also delighted of the association with FISME for the 'Free for SMEs' conference."

Promising to enable SMEs in becoming tech-aligned, the conference will see the noteworthy speakers come together to impart and share valuable information about maximizing usage of Internet tools and applications. Addressing different sessions, they will talk on issues and challenges faced by SMEs in implementing ICT solutions in their businesses; leveraging online tools for brand building, promotion and interaction; online B2B marketplaces acting as catalysts of growth of SMEs, among others. Moreover. adding an interesting angle to the conference, the notable speakers will also discuss on the role of mobile marketing being cost effective and how it can enhance productivity of SMEs.

Coming together of two well-known and well-established organizations – IndiaMART.com and IAMAI - yet again through this conference rightly justifies their roles as catalysts of SMEs' growth. Like last year's acclaimed conference, the 'Free for SMEs' will also bear long-term profits for those involved.

About IndiaMART.com

IndiaMART.com is India's largest online B2B marketplace connecting global buyers with suppliers through business directories, online product catalogs, buy-sell offers, industry specific marketplaces, printed media and trade shows participation.

Founded in 1996, the company has a pan-India presence in over 100 cities. With approximately 1500 employees located across 39 offices in the country, IndiaMART.com offers an extensive range of value-added products and services to its 700,000 registered members and nearly 5 million global buyers across various industries and verticals.

IndiaMART.com has won numerous awards over the years and has been widely covered by media such as CNBC, BBC, BusinessMoney, CNN, Businessworld, Economic Times, Financial Express, etc for its pioneering role in promoting SME business in the country. Its existing investors include Intel Capital and Bennett, Coleman & Co. Ltd (Times Group), India's largest print media group.

For more information, please visit: www.indiamart.com/press-section/

Media Contacts

IndiaMART.com

Arun Tyagi

Marketing & PR

M: +91-9711003832

T: +91-120-3911000 F: +91-120-2424943 E:

IAMAI encourages SMEs to employ low cost ICT tools

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The Internet and Mobile Association of India (IAMAI) had organized a conference titled 'Free for SMEs' to boost the use of Internet and communication technology (ICT) amongst micro, small and medium enterprises (MSMEs). The conference, held in association with IndiaMART.com, saw MSME experts give advice on the ways businesses can implement ICT to grow and drive Indian economy.

Dinesh Rai, Secretary, Ministry of Micro, Small and Medium enterprises who was the guest of honor, spoke about Government of India's various initiatives to promote the use of technology in MSMEs which are set to boost the economy. Describing MSMEs as the backbone of development of any economy, Rai highlighted a plethora of schemes launched by the Government to provide customized solutions to MSMEs. These programs range from raising awareness to providing high-end ICT solutions. Rai also added that the SME sector in India, that employs 59.7 million people spread over 26 million enterprises, has been growing at a rate of 12 percent.

Dinesh Agarwal, Founder and CEO of IndiaMART.com, said the need of hour is to look at innovative methods and devise ways to maximize the use of Internet and technology to gain more. He also drew attention to two main impediments that have restricted the use of ICT in India accessibility and affordability. Agarwal opined that addressing these two issues would provide simple and viable business solutions to MSMEs using technology.

Anil Bharadwaj, Secretary General, FISME, concurred that the use of Internet and mobile technology is still in its nascent stage in India and scope of growth leveraged by ICT was immense. Bharadwaj said that the adoption of ICT in India is directly proportional to accessibility and infrastructure development. The IAMAI ended with the release of a report titled 'Free for SMEs: Free and Low cost ICT Solutions for SMEs' by Dinesh Rai. The report gives an overall picture of how ICT can be utilized by SMEs for increasing their productivity.