Report-GisOl.com anti global internet service provider - about the fraud
Title
Report GISol - Helping victims of Global Internet Solutions - FRAUD! Scam! Rip-off!
Description
As you may be aware, Gisol has hundreds if not thousands of unhappy customers around the world. A simple web-search for “gisol fraud“, “gisol rip-off“, or simply “gisol” will return 1000’s of results. The LA BBB (Better Business Bureau) has over 400 official complaints about the company, many of which have been totally ignored.
This website has been set up for past, present, but hopefully not future victims of Global Internet Solutions.
It’s here so that we can help stop more innocent people being scammed by these people. I want it to be a “one-stop-shop” resource. I’ll post as many links to sites (like the FBI IC3, or the BBB) where you can report these people as I can. I’ve also posted a page of review sites. Feel free to let me know of any others that I may have missed.
You can add your experiences by logging in and writing a new post.
You don’t have to register to leave a comment, but you will have to register to be able to post, but don’t worry, only the username of your choice will be displayed, and never your email. You will need a valid email address as you will be sent a password. Your email address will never leave this site and never displayed. Go on… it only takes 1 minute… we only need a name (it doesn’t even have to be real) and an email!
Do not give up the fight. If you persist, you will get your money back one way or another. The more people who issue fraud proceedings or chargebacks through their credit cards or banks, the more chance they won’t be able to accept payments, and also the evidence will begin to stack up about this scam.
It is possible to get your money back through your bank/credit card issuer. I have also been contacted by another victim who has helped others get refunds from Gisol themselves!
I’ve added a post category so that victims can leave the name of their credit/debit card issuer after they’ve issued a dispute or fraud investigation. You can also send me an email with the details, and when I’ve got enough, I’ll start a new page. This can only help in new chargeback evidence.
Additional Information
Community Review
- I’ve been a victim too.
- In Dec 2006, I signed up for a 36 month hosting package for around $200 with “free” domain name with “free whois privacy”.
- In Dec 2007, I received an email from Gisol saying my card had expired and my domain needed renewing. I tried updating the expiry date, and adding a new card, but it still said expired. I emailed them, so they sent me a link to a page on gisol.com to pay for the renewal. All looked OK as after inputting my details it went to a page saying thanks for your payment. I realised that I didn’t get a confirmation email for the transaction, so emailed them. I didn’t receive a reply.
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- In mid Jan 2008 my website disappeared. I emailed them to ask why. At 0130am UK time I received a call from “Aaron”, saying that my domain had gone into redemption and my account had been shutdown. After a lot of obviously frustrated talk, I agreed to opening a new account which would cost me $42 for 3 years. HE confirmed several times that $42 in total would be all my card would be charged. He also said afterwards that I would receive a refund of $87 for the original contract.
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- He directed me to a page where I could sign the new contract. This is very difficult using a mouse or a touchpad. Anyway after about 4 attempts, which he said was because Visa wasn’t accepting it, he said it was ok, then put the phone down!
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- I got an email immediately saying thank you for my payment of $718.20!
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- I rang my bank immediately after the phone call. They were very sympathetic, but said they couldn’t treat it as a fraud case as I had done business with them in the past and supplied my card details to them. A dispute was filed with Visa International. What Gisol replied with to them and my bank is total and utter FRAUD! I have proof to prove that it is fraud. I thought that they were pretty watertight, the way they have everything covered, with contracts and verbal agreements etc, but I believe they are getting a bit desperate about the amount of chargebacks they are getting and haven’t really thought through what they are doing this time. It’s NOW going through the Fraud Dept of my bank and Visa International. I hope the evidence is stacking up and they get sent down very soon. It can only be a matter of time.
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- I did the usual like emailing, ringing, trouble tickets etc but of course no help/reply. My domain didn’t come out of redemption as they said they would, and of course it was owned by them, not me. I’ve managed to get it back now which is a relief, as I have paying clients advertising on there. I temporarily ran my .co.uk version, but it wasn’t ideal as search engines listed my .com version. It’s been down for about 6 weeks while the redemption/deleting process went through. I managed to get snapnames.com to get it back for me the instant it became available.
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- At the beginning of Feb 2008, I sent an email to all the usual addresses, and also to 
This was entitled “You have been reported”, and informed them that they had in fact been reported to all the relevant authorities and the UK Press etc.
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- At around 0130am that night, I received another phonecall. The representative from Gisol was apparently the same person who had rang me a couple of weeks before, but was this time calling himself Brian. He was ringing because he was concerned that I had reported them. I corrected him by informing him that I had written in the email “yet another person” had reported them, not specifically me. I also asked why he was ringing as I knew he had ripped me off and he knew he had ripped me off. This seemed to anger him, and another person (from their “legal?” dept) joined in the conversation. Basically they were trying to get me to admit that I had agreed to the amount charged. Obviously I admitted to no such thing. The conversation went to and fro for a while until I mentioned that I would do all in my power to let as many people know not to use their company as I possibly could. The “legal” representative said that it was obviously becoming a libelous conversation and I should check with the lawyers in my country! At this point I laughed at him, and they hung up!
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- My bank has now refunded me the fraudulent charges. They would have left it there I think, but I am so concerned about this problem that I have asked them to take it further. After informing them of the scale of Gisol’s activities, they agreed to take the matter to the police.
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- I can only urge everyone affected to dispute/chargeback the charges, report them to as many agencies (LA Attorney, California Attorney, FBI IC3, Federal Trade Commission, BBB, local police, press, TV etc etc etc) as you can.
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- Don’t be scared. Let’s do it and get them sent down!!!
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