Category:ErrorLog

This page is for reporting errors using AboutUs. Please include as much information as you can, including the page name you were trying to access, what you were trying to do and the date and time.

• (?) CaseSpace: Fix Template Forwarding (?)
  
• (?) CaseSpace: Fix WhatLinksHere (?)
  
• (?) CaseSpace: Fix Page Move (?)
  
• (?) CaseSpace: Fix International Character Handling (?)
  
• (?) EMail: Tweak to Allow Duplicate Confirmation (?)
  

search ads formatting

Column for Ads by Google is too narrow

In the column of "Ads by Google", the width is sometimes not enough for the URL to fit, with the result that the URL appears to be truncated. This happens with both the old skin and the new one. --Eohippus 08:31, 5 September 2007 (PDT)

Incorrect whois information

I just got AboutUsBot to create Etfo.org, and the address shown is incorrect. Either AboutUsBot is using an out-of-date Whois database or something else has gone wrong. The correct address can be found at http://whois.domaintools.com/etfo.org or at Etfo.on.ca. --Eohippus 13:05, 13 September 2007 (PDT)

The Whois information we have is a bit out of date, and we have a WhoisRefresh project to address it. Jason Parmer 12:00, 26 September 2007 (PDT)

search and redirects

Search seems to be different now, with just google and no mediawiki search? Anyway, the point is redirects don't seem to work from search. For example, I searched for "Wiki Way" and instead of going to TheWikiWay, I went to WikiWay which is a redirect to TheWikiWay. Can this be fixed? TedErnst | talk 02:00, 25 September 2007 (PDT)

The mediawiki search is showing up for me (in Firefox on a Mac), but way at the bottom of my screen, and only after a bunch of whitespace. This must be a bug in the AdSense for Search implementation. -- TakKendrick

Editing in Opera

Editing pages using Opera has, as of last Thursday or Friday, given the following problems:

• Show Preview doesn't work
• Clicking on Save Page doesn't seem to do anything, and one doesn't leave the edit box but refreshing the page shows that it has been updated.

- FatimaRaja 14:44, 1 October 2007 (PDT)

I have to agree with this. Several of the functions do not work either. I find it strange since Opera is the only webbrowser to meet every web standard. (Hell they even wrote some of them.)) --Nick 22:46, 16 November 2007 (PST)

AddThis social bookmarking -- Facebook posts lose page thumbnail images

I was excited to see the AddThis widget, could think of a bunch of uses for posting AboutUs pages to Facebook. But there's a problem -- if you use the domain tools thumbnail as the image for the Facebook posted item, it turns into a tiny thumbnail of a domain tools error message. Here's the sequence: [1] [2] [3]

I've tried it with a few AboutUs pages, getting the same result. --Brian Kerr

Hmm, it seems to be working fine for me. Can you still reproduce this? -Stephen Judkins 12:30, 31 October 2007 (PDT)

CaseSpace: Keith's user image

Site dies with the casespace DB error when Keith tries to upload his user portrait

AdultContentPolicy splash page

Because ACP doesn't pass along arguments, if the splash page is tabbed out for patrolling before you have visited the splash screen the ones you have opened already are worthless.

Subdomains

I noticed that the link at the top of an article to the website itself does not handle subdomains correctly. For example, instead of going to http://midnr.startspot.nl/ the link goes to http://www.midnr.startspot.nl/. Some servers seem to "detect" the www and then redirect to the domain instead of the subdomain. midnr.startspot.nl is an actual example of this.

--Vartan

13:02, 23 October 2007 (PDT)

I think this has been addressed in most cases. Unfortunately, it's not going to work 100% of the time given the data we have. -Stephen Judkins 13:10, 24 October 2007 (PDT)

Flagging crash

I flagged a site and on Special:MarkAsAdult got this error:

exception 'Exception' with message 'Web service did not respond.' in /opt/aboutus/wiki/extensions/AboutUsWebServices/AboutUsWebServices.php:26 Stack trace: #0 /opt/aboutus/wiki/extensions/AboutUsAdultContent/AdultContent.php(64): auDispatch('add_adult_tag', Array) #1 /opt/aboutus/wiki/includes/SpecialPage.php(628): auMarkAsAdult(NULL, Object(SpecialPage)) #2 /opt/aboutus/wiki/includes/SpecialPage.php(434): SpecialPage->execute(NULL) #3 /opt/aboutus/wiki/includes/Wiki.php(196): SpecialPage::executePath(Object(Title)) #4 /opt/aboutus/wiki/includes/Wiki.php(45): MediaWiki->initializeSpecialCases(Object(Title), Object(OutputPage), Object(WebRequest)) #5 /opt/aboutus/wiki/index.php(89): MediaWiki->initialize(Object(Title), Object(OutputPage), Object(User), Object(WebRequest)) #6 /opt/aboutus/wiki/rewrite.php(340): include('/opt/aboutus/wi...') #7 {main}

-- TedErnst | talk 14:21, 24 October 2007 (PDT)

I went back to the page, reloaded, saw that it wasn't flagged, tried again, and got the same error. TedErnst | talk 14:21, 24 October 2007 (PDT)

I couldn't reproduce the problem--flagging seems to work fine for me--but I restarted Compost anyways. Let me know if the problem reappears. -Stephen Judkins 15:58, 24 October 2007 (PDT)

AdultSplash shouldn't include the leading /

The pagename includes the leading slash when you hit the AdultSplash page. Perhaps AdultSplash should use the title::getPrefixedText function rather than the title::getLocalUrl or whatever it is using?

recaptcha problem (moved from ConcernsPage)

I would be logged in if I could "join". Unfortunately, the required image in the box was not visible. If you have system requirements, it would save frustration if such requirements were stated. --- I tried using both Firefox and Safari, by the images did not show up in either browser. —The preceding unsigned comment was added by 66.235.26.191 (talk • contribs) .

bug in the domain area

The registrar badge is not fully working, example: SeoParking.com - see the view whois record ~~ MarkDilley

Firefox/2.0.0.8 on the Mac doesn't seem to work with AboutUs

http://www.aboutus.org and almost every other AboutUs page displays only a null page from Firefox/2.0.0.8 or Firefox/2.0.0.9 on my Macintosh G5 running OS X Version 10.4.10

Settings: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

http://www.aboutus.org/cbc.ca redirects correctly to http://www.aboutus.org/CBC.ca , but that is another null page.

http://www.aboutus.org/robots.txt displays correctly, though.

-Iapetus 11:46, 2 November 2007 (PDT)

Until yesterday, I was also using 2.0.0.8 and OS X 10.4.10. Everything seemed fine. Ugh. Today I'm using 2.0.0.9 and 10.5.0 and all also seems well. Iapetus, any other sites giving problems? I wonder how we track this down. TedErnst | talk 20:21, 2 November 2007 (PDT)

Google caching issue

Moved from ConcernsPage. TedErnst | talk 07:49, 3 November 2007 (PDT)

See also: Solve Adult Content 302 Issue TedErnst | talk 11:22, 7 November 2007 (PST)

spam filtering

I cannot RemoveThumbnail on DierenSex-AnimalSex.nl. ~~ MarkDilley

me either TedErnst | talk 20:29, 3 November 2007 (PDT)

Registrar broken link

at Plas2fuel.com view whois record ~~ MarkDilley

lahore.metblogs.com

The thumbnail and "Go directly to site" link puts a "www" infront of this URL which does not work.

Bot isn't creating domain pages

19 Oct - 14 November 2007

Math.cz Nysun.com StoraEnso.com Pdx.com rapharmacy.com sravasti.org kamchatkadventures.ru Gigabyte.de, BoshBosh.com Hyrlett.nu SussexCentre.com Tahiti-haumana-cruises.com officialpharma.com, PleinsFeux.com, KamCity.ru olivex.ca JustinBoston.com E-Sistema.ru Oev.at Regionalsuche.at HL-Hotelbedarf.at Ciaic.ca mogenius.co.nr topmoney.co.cc mopages.co.nr mopages.co.cc RedsRugby.com.au medyamarket.net OpenAdoptionSupport.com

• to Category:Portland Oregon: RoseCitySoftball.org DangerousDecibels.org

The About.org Dev Team is aware of this issue. We are not sure how long it will take to get this fixed. 11:03, 14 November 2007 (PST)

15 November 2007 - Bot is back on!

The AboutUs dev team thinks they have identified the problem. They are working on a fix. In the meantime, the bot is turned off and no pages are being created by the bot.

The bot is running again. The pages with problems were ones that had logo images. That's why most pages were building just fine. 17:29, 15 November 2007 (PST)

16 November 2007

The bot still won't create Math.cz Nysun.com StoraEnso.com Regionalsuche.at --Eohippus 11:23, 16 November 2007 (PST)

Problem creating hyattcom.net, Wildhearts.com, ChitShack.org... Kristina | **talk** 16:25, 16 November 2007 (PST)

Problem creating 01creative.co.uk. --Iapetus 19:40, 16 November 2007 (PST)