Difference between revisions of "Learn/Reputation-Management"

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| ArticleName = Reputation Management: Neutralize the Bad with the Good
 
| ArticleName = Reputation Management: Neutralize the Bad with the Good
| ArticleSummary = The social web is increasingly a place where consumers have the power -- and the platforms -- to proclaim their displeasure with companies' bad customer service. While that's not a bad thing, negative comments about your business can be a reputation nightmare.
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| ArticleSummary = The social web is increasingly a place where consumers have the power -- and the platforms -- to proclaim their displeasure with companies' bad customer service. While that's not a bad thing, negative comments about your business can be a reputation nightmare and show up for searches about you.
 
 
Imagine: A disgruntled customer has blogged, filed a Ripoff Report, or said something online about a bad experience with your company. Worse yet, it's showing up when someone searches for your business name or website. This can cast doubt into the hearts (and pocketbooks) of potential customers doing research before they buy.
 
 
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Revision as of 02:43, 9 December 2010

Enhance and Protect Your Online Reputation

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The web is a 24/7 marketplace. Whether you're open for business or closed for the night, your customers are talking about you. Do you know what they're saying -- and do you know how to respond? Learn from the experts how to manage your company's online reputation.



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