Difference between revisions of "Help.com"

Title

Help.com

Description

The help.com website is supposed to be about giving & receiving (in other words: exchanging) help.

It seems to be 100% supported by sponsored links which are placed automatically and targeted to match the keywords contained in the problem solving discussion / comments written by the participants.

Languages

English

Address

150 Chestnut Street

USA

Contact

Finder, Inc

415 344 2000 123 123 1234

Additional Information

Community Review

2009/11/23

The poor management issues at the website have gotten worse. More updates about the questionable moderation practices are available @ http://fail.blog.com/2009/11/23/another-epic-fail-in-poor-website-management-site-moderation + http://fail.blog.com/2009/09/23/cbs-viacom-website-moderator-i%e2%80%99m-not-going-to-close-this-post-if-you-feel-insulted-leave

2008/01/24

Newest Update: Apparently, "arguing" is now also a reason for closing posts. (see http://help.com/post/127082-my-name-is-jason-and-i-am-100-sold#reply-3391401 and/or http://help.com/post/127444-helpcoms-policy-on-religion )

2008/01/10

As noted below ( http://www.aboutus.org/Help.com#2008.2F01.2F02 ), the discussion in mid-December (which had been closed by the site admins), has apparently been deleted. An archived copy is still available at http://asinine.ws/clearing-the-air.html . I have tried to post the text here, but the discussion is quite long and it is difficult to include it here (because help.com uses rather intricate formatting code).

Now a new discussion has been started which is related to the censorship issue (primarily focusing on "moderation" (even though that is combined with the issue of "subscription", the primary focus [IMHO] is on moderation).

To see the updated version (including all further edits), please visit http://help.com/post/123552-helpcom (note, however, that this text copy includes some comments which have in the meantime been deleted -- again: due to "moderation" [aka "censorship"]):

2008/01/08

Here we go again

2008/01/02

The aforementioned discussion thread (see http://www.aboutus.org/Help.com#2007.2F12.2F18 below) has been deleted. An archived transcript of the discussion is still available at http://asinine.ws/clearing-the-air.html

2007/12/19

After another day of discussions, the following rule/guideline has been clarified:

 What is prohibited is simply whatever the mods and admins feel should be prohibited.

see http://help.com/post/118837

2007/12/18

There is a great amount of community participation on the help.com website, but unfortunately the help.com site is run be people who seem to be quite intolerant and do not allow free speech.

The help.com website crashes quite often and the help.com site management seems to be understaffed.

All in all, the help.com site (and in particular the help.com website) would have enormous potential, if only the help.com site were run by more competent people.

I have now been allowed to post again -- please follow the story at: http://help.com/post/118482-clearing-the-air

oops! -- that didn't last very long!!

OK, unblocked again -- keeping fingers crossed...

Related Domains

External Links

• Alexa: Help.com

Influence Us

Nmw's Comments on Help.com

• Nmw (frustrated) : arbitrary censorship, lack of reliable codes of conduct, etc. . see http://www.aboutus.org/Help.com 01:14, 11 March 2008 (PDT)
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