Difference between revisions of "Learn/Reputation-Management"

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| ArticleName = Handle a Public Relations Error Like a Pro
 
| ArticleName = Handle a Public Relations Error Like a Pro
 
| ArticleSummary = Every business makes a mistake now and then. If you’re lucky, only you will notice. Some mistakes, however, affect other people, and you have to go public with the mistake – and the remedy.  
 
| ArticleSummary = Every business makes a mistake now and then. If you’re lucky, only you will notice. Some mistakes, however, affect other people, and you have to go public with the mistake – and the remedy.  
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| ArticleName = Deliver Great Customer Service Online
 
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| ArticleSummary = Good customer service is the backbone of any successful business. Grooming your website to deliver clear and concise content is part of the plan.
 
 
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| ArticleName = Reputation Management: Neutralize the Bad with the Good
 
| ArticleName = Reputation Management: Neutralize the Bad with the Good
 
| ArticleSummary = The social web is increasingly a place where consumers have the power -- and the platforms -- to proclaim their displeasure with companies' bad customer service. While that's not a bad thing, negative comments about your business can be a reputation nightmare and show up for searches about you.
 
| ArticleSummary = The social web is increasingly a place where consumers have the power -- and the platforms -- to proclaim their displeasure with companies' bad customer service. While that's not a bad thing, negative comments about your business can be a reputation nightmare and show up for searches about you.
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| ArticleName = Send Bad Grammar to the Slammer
 
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| ArticleSummary = Your site is your calling card to potential clients from every corner of the globe. Skimping on good grammar practice is a surefire way to make an unfavorable first impression. You wouldn't print business cards without proofreading the copy first, and the same applies to your website.
 
 
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Revision as of 00:15, 1 April 2011

Enhance & Protect Your Online Reputation

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The web is a 24/7 marketplace. Whether you're open for business or closed for the night, your customers are talking about you. Do you know what they're saying -- and do you know how to respond? Learn from the experts how to manage your company's online reputation.


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