Difference between revisions of "UpdateThumbnail"
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< [[Help]] | < [[Help]] | ||
| − | Our thumbnails (snapshots of a site's homepage) are provided by [[DomainTools.com]]. If a [[domain page]] is showing an outdated thumbnail or looks like the picture to the right it is possible to add and refresh thumbnails: | + | Our thumbnails (snapshots of a site's homepage) are provided by [[DomainTools.com]]. |
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| + | If a [[domain page]] is showing an outdated thumbnail or looks like the picture to the right it is possible to add and refresh thumbnails: | ||
[[Image:NoThumbnailScreenshot.png|thumb|150px|left|Turn '''this''' into a snapshot of the site's homepage via the DomainTools.com link]] | [[Image:NoThumbnailScreenshot.png|thumb|150px|left|Turn '''this''' into a snapshot of the site's homepage via the DomainTools.com link]] | ||
# Open the AboutUs page for the website by searching for the website (like xyz.com) in the Find! bar above. | # Open the AboutUs page for the website by searching for the website (like xyz.com) in the Find! bar above. | ||
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# If the link changes to say "(Thumbnail Queued)" the thumbnail has now been queued to be added or updated. This can take up to a few hours, but once it has been updated on DomainTools the [[AboutUs.org]] page for this domain should have the new thumbnail. | # If the link changes to say "(Thumbnail Queued)" the thumbnail has now been queued to be added or updated. This can take up to a few hours, but once it has been updated on DomainTools the [[AboutUs.org]] page for this domain should have the new thumbnail. | ||
| − | Issues? | + | |
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| + | '''Issues?''' | ||
* If the thumbnail is showing on DomainTools, but not on the AboutUs page try clicking the "refresh" button at the top left of the AboutUs page just above the search bar (on the page itself, not in your browser) and that may do the trick. If not, email <email>c6c307f6afe031cc95e0cde29e613670</email>. | * If the thumbnail is showing on DomainTools, but not on the AboutUs page try clicking the "refresh" button at the top left of the AboutUs page just above the search bar (on the page itself, not in your browser) and that may do the trick. If not, email <email>c6c307f6afe031cc95e0cde29e613670</email>. | ||
* Sometimes [[DomainTools.com]] has sites marked as "Domain [[Parking Lots]]" that aren't. If that's the case please send an email to us at <email>c6c307f6afe031cc95e0cde29e613670</email> and we'll request that they manually update it for you. | * Sometimes [[DomainTools.com]] has sites marked as "Domain [[Parking Lots]]" that aren't. If that's the case please send an email to us at <email>c6c307f6afe031cc95e0cde29e613670</email> and we'll request that they manually update it for you. | ||
Revision as of 18:16, 1 April 2010
