Difference between revisions of "UpdateThumbnail"
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# Click on the [[DomainTools.com]] link in that box | # Click on the [[DomainTools.com]] link in that box | ||
# Click "'''queue thumbnail for addition'''" or to update on, click "Show detailed view" or refresh the page so that the '''queue thumbnail for update''' link will appear. | # Click "'''queue thumbnail for addition'''" or to update on, click "Show detailed view" or refresh the page so that the '''queue thumbnail for update''' link will appear. | ||
| − | # If the link changes to say "(Thumbnail Queued)" the thumbnail has now been queued to be added or updated. This can take up to a | + | # If the link changes to say "(Thumbnail Queued)" the thumbnail has now been queued to be added or updated. This can take up to a few hours, but once it has been updated on DomainTools the [[AboutUs.org]] page for this domain should have the new thumbnail. |
Issues? | Issues? | ||
| − | * If the thumbnail | + | * If the thumbnail is showing on DomainTools, but not on the AboutUs page try clicking the "refresh" button at the top left of the AboutUs page just above the search bar (on the page itself, not in your browser) and that may do the trick. If not, email <email>c6c307f6afe031cc95e0cde29e613670</email>. |
* Sometimes [[DomainTools.com]] has sites marked as "Domain [[Parking Lots]]" that aren't. If that's the case please send an email to us at <email>c6c307f6afe031cc95e0cde29e613670</email> and we'll request that they manually update it for you. | * Sometimes [[DomainTools.com]] has sites marked as "Domain [[Parking Lots]]" that aren't. If that's the case please send an email to us at <email>c6c307f6afe031cc95e0cde29e613670</email> and we'll request that they manually update it for you. | ||
* If you've updated several thumbnails already or if the thumbnail has been updated in the last month, this option may not show. Try again later. | * If you've updated several thumbnails already or if the thumbnail has been updated in the last month, this option may not show. Try again later. | ||
| + | * While AboutUs.org has pages for '''subdomains''' (like Blog.Website.com), DomainTools.com does not. So a page on AboutUs.org for a subdomain will not be able to have a thumbnail. | ||
[[Category:AboutUs:Glossary]] | [[Category:AboutUs:Glossary]] | ||
__NOTOC__ | __NOTOC__ | ||
Revision as of 17:23, 1 April 2010
