Difference between revisions of "InstantService.com"
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* '''Alexa''': [http://www.alexa.com/data/details/main?url=instantservice.com InstantService.com] | * '''Alexa''': [http://www.alexa.com/data/details/main?url=instantservice.com InstantService.com] | ||
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Revision as of 20:12, 23 September 2007
Title
Live Chat, Email Management Software, Customer Service for Live Help, Support
Description
InstantService, Inc. is an application service provider of integrated chat, email management, knowledge base and lead capture solutions that enable businesses and call centers to increase sales and improve online customer service. The Seattle-based company was founded in 1998 by Damion Hankejh and Martin Rood to provide the world's most reliable, capable and trusted web-based customer communications solution. Damion, Martin and Dr. Hoa Ton-That were awarded US patent 6,915,336 for their invention of real-time Internet customer service.
InstantService's sales and support solutions are designed to easily integrate with existing e-commerce and CRM systems, facilitating valuable relationships between companies and their customers -- the first step of customer relationship management.
Automatically identify browsers with the greatest potential to buy, based on which pages they have visited, how long they remained on a page, where they came from, which keyword they used to find you, which items they have in their shopping cart, and whether they have previously purchased from your site. Shoppers receive customized chat invitations based on rules that can be adjusted easily in real-time (without changing code on your website). Your agents are automatically connected to these customers to offer assistance, incentives, and suggest related items to up-sell.
Languages
English
Address
- 600 University Street, Suite 401
- Seattle WA 98101 US
Contact
-
-
- 206-956-8000
Logos
Additional Information
Related Domains
External Links
- Alexa: InstantService.com
- Help Desk
- Live Support
- Customer Service Software
- Live Help
- Customer Relationship Management Software
- Live Chat
- Crm Call Center
- Customer Service Solution
- Crm Solution
- Call Center Software
- Customer Support Software
- Live Customer Service Software
- Call Center Management
- Customer Service Management
- Chat Software
- Online Customer Service
- Email Management
- Live Chat Software
- Customer Service Chat
- Web Customer Service Software
- E Crm
- Internet Customer Service