Ec4u.ch
Title
CRM is easy for you
Description
Excerpted from the website:
- The business goals and challenges of customer relationship management (CRM) programmes will remain the same today as they were 10 years ago, and they will continue to predominate during the next 10 years, according to Gartner, Inc
- Egham, UK, February 26, 2009 “CRM remains a major focus for business executives, because the goals of acquiring, developing and retaining customers in a profitable manner are timeless,” said Ed Thompson, vice president and distinguished analyst at Gartner. “This trend is also confirmed by Gartner’s annual Executive Programs (EXP) survey of more than 1,500 CIOs worldwide that showed that CRM remained a top priority for CIOs in Europe who ranked CRM their No. 5 business priority in 2009.”
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