X25.net

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teleNetwork - Outsourced technical support, customer service and help desk services

Description

teleNetwork was formed in 1992 to provide first level technical support to Dell Computer. We began providing ISP technical support for LCC Internet (now Consolidated Communications) at the end of 1994, and added companies such as ALLTEL, Southwestern Bell, AT&T, Compaq, Texas Utilities, and NTT/Verio. Since then we have added 16 ISPs and we provide support solutions for local and national ISPs, ASPs and Managed Services organizations. We have supported every marketable Internet technology including dial-up, ISDN, DSL, cable modem, wireless, leased lines and frame relay .

We have helped dozens of phone companies introduce their Internet service to their existing voice markets. We have also helped our existing clients with the rollout of new technologies. Through all of this we have continued to provide quick, courteous, and knowledgeable support.

Our helpdesk is always available to users in need, providing 24-hour support 7 days a week 365 days a year. teleNetwork now has two offices to better ensure that your users will always receive reliable and courteous support. This allows teleNetwork to support over 1,000,000 end users with successful results.