WelcoInfoTech.com is ISP providing outbound VoIP services in Delhi/NCR
About WelcoInfoTech.com
Welco Infotech is an offshore business process outsourcing (BPO) company in India provides highly effective, time bound and value for money outsourcing services through our offshore facilities in India with dedicated front office support in India. In Actual, Welco Infotech suggest variety of Outsourcing services of Accounting, Sales, Marketing, Finance, Customer Service, Insurance, Transportation, Automobile, Banking, Call Center, Engineering and Medical Transcription related quality outsourcing services. Good domain knowledge, process know-how, and proficiency with technological solutions to cater to the difficult and urgent requirements of a wide variety of customers around the world make us the leader in the outsourcing services industry in India. Welco Infotech also has the flexibility to contain the changing demands of our clients. Our outsourcing services will surely suit your requirements weather it is a one-time need or an ongoing project. Welco Infotech has been constantly investing in inventive technologies and experienced manpower to give you the benefit of high quality outsourcing services. Our Clientele Our aim is to develop and maintain better, strong, long lasting client relationships through outsourcing services. We also attempt to attract more and more latent clients so as to benefit both parties. we have successfully provided high quality and cost effective outsourcing services to a wide range of customers irrespective of their size, status, service segment, or location. We believe in, and put into action the idea of ensuring customer satisfaction. Our clientele base that benefits from outsourcing services consists a wide selection of industries and it range from experts to retailers, and manufacturers to service providers. About Us
Welco Infotech is an offshore business process outsourcing (BPO) company in India provides highly effective, time bound and value for money outsourcing services through our offshore facilities in India with dedicated front office support in India. In Actual, Welco Infotech suggest variety of Outsourcing services of Accounting, Sales, Marketing, Finance, Customer Service, Insurance, Transportation, Automobile, Banking, Call Center, Engineering and Medical Transcription related quality outsourcing services. Good domain knowledge, process know-how, and proficiency with technological solutions to cater to the difficult and urgent requirements of a wide variety of customers around the world make us the leader in the outsourcing services industry in India. Welco Infotech also has the flexibility to contain the changing demands of our clients. Our outsourcing services will surely suit your requirements weather it is a one-time need or an ongoing project. Welco Infotech has been constantly investing in inventive technologies and experienced manpower to give you the benefit of high quality outsourcing services. Our Clientele Our aim is to develop and maintain better, strong, long lasting client relationships through outsourcing services. We also attempt to attract more and more latent clients so as to benefit both parties. we have successfully provided high quality and cost effective outsourcing services to a wide range of customers irrespective of their size, status, service segment, or location. We believe in, and put into action the idea of ensuring customer satisfaction. Our clientele base that benefits from outsourcing services consists a wide selection of industries and it range from experts to retailers, and manufacturers to service providers. Advantages of Our Outsourcing Services Availing the benefits of our outsourcing services can make a lot of variation in the performance values of your business, whether small or big. Outsourcing helps you to boost the tempo of your business activities in a swift pace, save time, save money and gives you many other viable advantages.
Outbound Call Services Welco Infotech’s professionals have experience with a variety of outbound call services in the areas of business-to-business and business-to-customer marketing. Our outbound call servicing experience, combined with our commitment to excel in the service and the quality, have helped us achieve exceptional results for our clients in the following Outbound Call Services. Telemarketing Collection Lead Generation Appointment Scheduling Product/Service Promotion Market Research Sales & Marketing Verification services E-mail follow-up Data Management
Inbound Call Services At Welco Infotech, we offer fully integrated customer relationship management (CRM) solutions to assist your business in growing and maintaining your customer base. We offer extensive experience and knowledge in inbound Call Centre services, with a variety of applications in both the business-to-business and business-to-customer markets. Our experienced call Centre professionals deliver effective customer solutions by maintaining superiority in all areas of our operations. Our skilled specialists handle your calls 24/7 efficiently in order to build and improve your client relationship help you earn more profit per customer. Our inbound call services include: Answering Service Customer Service E-mailing Service Inquiry Handling Technical Support Website Response Order Processing Messaging Services Help Desk Service Toll Free Services
Benefits From Welco Infotech’s BPO Services : Welco Infotech global customers stand to gain the following benefits with Welco InfoTech's BPO Services; High level of customer satisfaction Better customer retention Improved efficiency Close monitoring of performance Improved SLA's of call operations Accurate and appropriate responses Increased sales and profits Reduced costs per call Maximum phone productivity Increased customer base Increased lead generation Higher number of qualified leads Higher number of closed sales More immediate feedback Better results through test marketing Increased market share Increased number of appointments
Back Office Service Offerings Document Processing Data Entry and Processing Help Desk Services Technical support services Enterprise Resource Planning Telecommunication Services Equity, financial, and insurance research Data search, integration, and management Analytics (data analytics/risk analytics) and data mining services Research and information services Business and market research (including competitive intelligence) Engineering and design services Intellectual Property (IP) research Remote education and publishing Billing, collections, Verification services Pharmaceuticals and biotechnology Research and Development (IT and non-IT areas) Medical Transcription Medical content and services
KPOServices *Telecom Billing: Retail Billing, Wholesale Billing, Managing Rate Files, Managing least cost routing, Generation of CDR’S Consumption calculation.
- Invoicing: includes generation of invoices, printing of invoices & mailing it to customers, Real Time Reporting & generation of matrices with generation of Low ASR, E-mail Alerts.
- Payment Processing: Processing of thousands of processing slips per hour, Secure & accurate record keeping, Backup of all the payment records, Electronic archiving of all the bills & payments.
- Revenue Assurance: Credit management, Least-Cost-Routing errors, Interconnect/Partner payment errors, Poor processes systems, Optimized call routing errors, Rating pre-paid charging errors.
- Mortgage Landing: Loan underwriting support, Loan verification, Property Tax servicing, new loan set-up, Rate Modification, Mortgage Customer service, Seller/Broker queries, Document Management, Collateral management, Payment Processing, Collections, Escrow & broker administration.
Software Development
Welco Infotech is a software development company in India providing Offshore Software Development Services & solutions with services such as outsourcing software development India, Web Development India, Product Development, E-strategy Consulting, Offshore software development, Web-Enablement Designing, Offshore Application development. By combining the domain expertise with the low cost offshore software development, our Offshore Delivery Model delivers enhanced productivity, a cost savings of up to 45%, and faster time to market Our three dimensional service structure delivers end-to-end solutions in a variety of industries, technologies and service practices - maximizing the value delivered for our customers through a diversified, adaptable and synergetic business and service model.
Web Design Web Development Search Engine Optimization Internet Marketing
Contact Us www.welcoinfotech.com
