VirtualBank.com Convenient, Secure Online Banking
Online mortgages, home loans and online banking | VirtualBank.com
Virtual Bank, a federally chartered, FDIC-insured bank based in Palm Beach County, Florida, is the Internet Banking Subsidiary of Lydian Trust Company. Serving a growing base of banking and lending clients nation-wide, Virtual Bank is one of the three financial business groups that comprise Lydian Trust Company.
Unlike most traditional banks, Virtual Bank does not have a network of branches allowing us to create more operating cost efficiencies that enables our customers to receive higher yields on deposit accounts and lower rates on mortgages. For increased customer convenience, Virtual Bank operates efficiently through all electronic and ATM transactions. Our online money market accounts offer you the high rate savings of an online money market with the convenience of free withdrawals and deposits.
We believe your security and privacy are of the utmost importance. We don’t share your personal information with anyone and we have multiple layers of protection designed to protect your accounts. This includes a comprehensive authentication framework ensuring that unauthorized individuals do not obtain access to your Virtual Bank account information.
Logo for VirtualBank.com
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Company Name of VirtualBank.com
Virtual Bank - A Division of Lydian Private Bank
Contact for VirtualBank.com
Phone:
Client Service: 1-877-998-BANK (2265) Monday - Friday: 8:30am to 5:30pm ET
Mortgage Lending: 1-866-656-2619 Monday - Friday: 8:30am to 9pm ET
Fax:
Client Service: 561-776-6378
Loan Service: 561-630-1069 24 hours a day, 7 days a week
E-mail:
Please do not email personal or account information through these email links. To email us about your account, please login to your account(s) and send us a secure email by choosing "Client Services" then "Compose Message."
Client Service: 
General Information: 
Career Information: 
Marketing Information: 
U.S. Mail:
VirtualBank
ATTN: Client Service
P.O. Box 109638
Palm Beach Gardens, FL 33410
Overnight Delivery:
VirtualBank
ATTN: Client Service
3801 PGA Blvd, Suite 700
Palm Beach Gardens, FL 33410
Wiki for VirtualBank.com
At Virtual Bank, online banking is made convenient and secure for every customer, guaranteed. We take care of your lending needs in-house so that we can control your service experience and guarantee that your privacy is protected.
Some of the important ways Virtual Bank is convenient:
- Transfer money electronically into and out of your online money market and online cd accounts.
- PhoneGuardian security makes it easy to login. When further verification is needed you don’t have to try to remember the answers to silly security questions, you get a simple call instead.
- VBanking mobile banking for access to your balances, transactions, transfers and bill payment on your smart phone.
- Amazing online banking experience that is easy to use, works great and looks great.
Some of the protections we offer for your security:
- PhoneGuardian - All Virtual Bank accounts are protected by our custom authentication process called PhoneGuardian. PhoneGuardian calls you when verification is needed. Learn more about the Virtual Bank PhoneGuardian process.
- Encryption - Of course we use 128 bit SSL encryption when exchanging data with you.
- Layered security - This protection is deployed and monitored to prevent unauthorized access.
- Download-only Passwords - We use special user name and password credentials just for those personal financial management websites that aggregate your financial data. These credentials allow very limited access to your account and prevent you from having to give out your own user name and password which would unnecessarily allow the aggregator full transaction capability.
Maximizing your money is a big part of our promise, but there’s an equally important reason to bank with Virtual Bank, personal service. Each account holder is assigned a dedicated Personal Banker, one person who’s accountable and responsible for your satisfaction.
We offer fixed and adjustable rate online mortgages. Choose from a variety of mortgage programs, everything from a traditional fixed rate mortgage to an adjustable rate mortgage with 3-year, 5-year, 7-year and 10-year terms.
