Vbcinternet.net
Title
obsidian :: group
Description
Receptionist Zoe Noonan has a trade secret that can turn even the grumpiest of callers into purring pussycats - a winning smile!
"Sometimes callers have a crisis and can be a little excited and even short-tempered. But I find if I smile when I answer a call, I get a friendlier response. I don't know why, but it's as if the person on the other end can tell you are smiling and smiles back. We take hundreds of calls on behalf of companies here and others who use our telephone answering services, so I have no doubt that smiling works. Even if I'm having a bad day, or I've got problems of my own, I find if I smile when I take a call I get a nicer response".
Customers and potential clients alike can now get in touch with the staff at obsidian using our London office on 0207 993 5523 and now we can be contacted from our base in Barcelona, Spain. Simply call 00 34 938 021 499 to be put straight through...
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