VCareTec.com A USA Based Offshore Call Center & BPO Services Provider
Vcare Technology, a USA based offshore call center with multiple delivery centers spread across India and other parts of the world has been providing its BPO services since the year 2003. It has undoubtedly succeeded in whatever it did due to the out-of-the-box skill of its team and management. With almost a decade of experience in the arena of BPO services and IT development, Vcare Tech has been engulfed with sky rocketing success. Being one of the top-notch call center outsourcing service providers of the globe, Vcare Tec prides itself for the acclamations that it has earned throughout the world with its never compromising services. Be it telecom billing services, OSS solutions, IVR solutions, CRM solutions, chat/ email support or offshore call centers, it renders its valuable services in all these domain and has excelled widely.
Lately, the company has jumped into providing advanced IVR solutions to its clients, which will automatically identify the most profitable customers over the phone and route their calls instantly to connected call center representatives, who are well acquainted with their client’s product and services. The system would also place these calls in front of the call queuing, so that the callers do not have to wait longer. With the goal to establish itself as one of the best IVR solutions provider of the world, Vcare’s IVR services include the following:
• Customized IVR solutions
• Lead generation
• API integration
• Real Time monitoring and reporting
• Text to speech
• Intelligent call routing
• Free Queuing
• Advanced call switching
• Advanced call screening and many more.
Apart from this, the Vcare has also carved a benchmark in proving IT enabled services like, Call center outsourcing, data analytics services, chat/ email support, telecom billing services, OSS solutions, CRM solutions, Software and website development, infrastructure management, technical and backend support, web based research activities, and others.
Vcare Tec houses a pool of talented professionals, who acts like studded diamonds of the company. The CEO, Mr. Sandeep Mehra, himself is engaged in the development of its unique and complex telecom billing software for the wireless industry.
Check Out us on Social Media Platforms:-
: [}}} Facebook]
: @vcaretec
: [}}} LinkedIn]
