Timeicr.com
Title
Time iCR
Description
TORONTO, January 10, 2003 - Time iCR Inc. (www.timeicr.com) of Ottawa, a leading developer and provider of customized, managed and hosted advanced call processing solutions, has appointed Sacke & Associates Inc. (www.sackepr.com), of Toronto, a full service, technology-focused public and media relations firm as its North American agency of record, effective immediately.
"While the integrated voice response (IVR) business continues to grow year over year, the future is the development, management and hosting of next generation natural language speech applications," says Time iCR's president, Botho von Hampeln. "Appointing Sacke & Associates helps us communicate, through planned steps, to increase awareness of our state-of-the-art network speech-enabled solutions for customers in a variety of industry sectors."
With a 32-year history of engineering specialized applications for complex telecommunications systems and service providers, Time iCR Inc. is recognized as one of the larger telco-independent IVR service bureaus in North America and the largest in Canada. The company processes over 40 million minutes per month on its existing Nortel/Periphonics and VoiceGenie IVR platforms and has commitments that will increase that capacity beyond 65 million minutes by year end. Its speech applications are driven by SpeechWorks and Nuance Communications speech recognition engines. Voice mail services to the Government of Canada are provided on Comverse Trilogue/Infinity equipment with a processing capacity of greater than 350,000 calls per day.
Contact
- Rogers Communications Inc.
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- Toronto Ontario
- Canada M4W 1G9
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- +1.4169357938
Additional Information
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