SupportEmails/October2007.2
Who
Description
Emails to 
, 
and 
need to be handled.
Why?
Because this is a main point of contact for people new to AboutUs and likely their first human interaction with the wiki and a great opportunity to engage them in the community and make their impression/experience of AboutUs.org a good one.
Done When
Every email inquiry is answered within one business day, this period.
