SixSigmaExperts.org
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Pyzdek Consulting Inc.
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Excerpted from the website:
- In last month’s column I described the leadership process at the highest level, the L1 level. I mentioned that the Improve phase of leadership required mapping core processes to an actionable level, a level where the Process Excellence Leadership Team–the PELT–could identify the critical to quality drivers in the process. In this column I will describe an approach for actually doing this which is known as “L Mapping.” L Maps are a type of simple process map used to obtain an understanding at a very high level of key business processes. They are especially useful to leaders who want to understand the hierarchy of interrelated processes that make up the business.
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