SitePanel3.com is the home of SitePanel, a PHP help desk script
Title
SitePanel3 - Next generation help desk and client support system
Description
-> SitePanel is a fully-featured support and information centre for businesses and their clients. Providing all of the features you'd expect from a complete support solution.
-> SitePanel is extremely easy to install, very little configuration is required so you can have your new help desk system up and running in as little as 5 minutes.
-> SitePanel's configuration system allows you to easily make changes to the way the entire system works, such as how email is sent to creating custom fields and departments.
-> With SitePanel's proprietary templating system you can fully customise your end-user's interface allowing you to personalise the system with your company's own branding.
-> GUI sets allow you to specify an unlimited number of individual end-user GUIs for your customers to access.
-> Knowledge base, announcements and departments can be assigned to GUI's.
-> 3 Front end domains names can be linked to 1 GUI each. Effectively this means you can run 3 sites using 1 admin area under 1 license.
-> An advanced integrated knowledge base provides your clients with a quick reference allowing them to resolve problems themselves. The knowledge base features unlimited cats, search, user comments and post rating system. SitePanel will suggest solutions to a clients problem from the knowledge base when they are creating a new support request.
-> SitePanel's advanced ticketing system allows all support requests to go through a single manageable source and includes support for unlimited staff, departments and custom field options. SitePanel allows you to configure exactly which tickets your staff should have access to, providing a high level of control over your entire support operation.
-> SitePanel can acquire tickets via POP3 and IMAP accounts or via an email piping system. This provides a completely seamless support experience for your clients as they can use their own email clients to open tickets or they can choose to use the web-based user interface.
Please Visit SitePanel for more information, or to try a demo or download a FREE Trial
Languages
English
Contact
- SitePanel
- Andrew Brocklesby
- United Kingdom of Great Britain and Northern Ireland
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Additional Information
Related Domains
External Links
- Alexa: SitePanel3.com
