SitePanel3.com is the home of SitePanel, a PHP help desk script

Title

SitePanel3 - Next generation help desk and client support system

Description

-> SitePanel is a fully-featured support and information centre for businesses and their clients. Providing all of the features you'd expect from a complete support solution.

-> SitePanel is extremely easy to install, very little configuration is required so you can have your new help desk system up and running in as little as 5 minutes.

-> SitePanel's configuration system allows you to easily make changes to the way the entire system works, such as how email is sent to creating custom fields and departments.

-> With SitePanel's proprietary templating system you can fully customise your end-user's interface allowing you to personalise the system with your company's own branding.

-> GUI sets allow you to specify an unlimited number of individual end-user GUIs for your customers to access.

-> Knowledge base, announcements and departments can be assigned to GUI's.

-> 3 Front end domains names can be linked to 1 GUI each. Effectively this means you can run 3 sites using 1 admin area under 1 license.

-> An advanced integrated knowledge base provides your clients with a quick reference allowing them to resolve problems themselves. The knowledge base features unlimited cats, search, user comments and post rating system. SitePanel will suggest solutions to a clients problem from the knowledge base when they are creating a new support request.

-> SitePanel's advanced ticketing system allows all support requests to go through a single manageable source and includes support for unlimited staff, departments and custom field options. SitePanel allows you to configure exactly which tickets your staff should have access to, providing a high level of control over your entire support operation.

-> SitePanel can acquire tickets via POP3 and IMAP accounts or via an email piping system. This provides a completely seamless support experience for your clients as they can use their own email clients to open tickets or they can choose to use the web-based user interface.

Please Visit SitePanel for more information, or to try a demo or download a FREE Trial

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Languages

English

Contact

SitePanel
Andrew Brocklesby
United Kingdom of Great Britain and Northern Ireland

Logos

Logo-sitepanel3-com.png

Additional Information

Related Domains

External Links



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