PixetellUserStories
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Contents
- 1 Pixetell users discover smart alternative to web conferencing, email
- 1.1 Beauty expert depends on Pixetell for appointments, meetings, training, demonstration messages
- 1.2 Voice, screen recording and video help physician's patients live better
- 1.3 Analytics firm loves the clear messaging, customer credibility
- 1.4 Landscaper values convenience and multi-media options of messaging tool
- 1.5 Software firm sold on Pixetell's video, voice,screen recording and capture capabilities
- 1.6 Contact Information
Pixetell users discover smart alternative to web conferencing, email
Pixetell, by Ontier.com: bridging the gap between email and web conferencing with a rich messaging solution. Pixetell is easy to install and use. As the following examples illustrate, it allows business executives, regardless of their industry, to quickly create clear messages with voice, screen capture, video and attachments. You can send a multi-media message at your convenience, to as many recipients as you need to. The recipients review and respond when the time is right for them.
Beauty expert depends on Pixetell for appointments, meetings, training, demonstration messages
When Charmaine Spadoni first encountered the BeautiControl organization in 1984, she was looking for a lifestyle change. True, she had had exciting careers as a flight attendant and advertising sales executive. But she longed to spend more time with her growing family in the heart of the state of Washington. BeautiControl offered Spadoni that opportunity. "All I could think about was, 'What if this is my chance and I let it slip through my fingers?'" she recalls. She joined the same day--and now is among the orgnaization's leaders.
In 2009, Spadoni took advantage of another opportunity: Pixetell. Her business has grown so over the years that she finds it necessary to communicate with many of her teammates (see photo at right) by video conference. Pixetell offers her the clarity, convenience and flexibility to finally deliver her messages the way she always wanted to.
"Pixetell is so perfect for what we need," she says. "Whether it be inviting a client to an event to giving her a quick overview or to solidifying an appointment—it’s perfect. It's the only system I've found that can handle it all, from a three-minute message to a two-hour tutorial."
See Charmaine Spadoni's Pixetell library here.
Voice, screen recording and video help physician's patients live better
Dr. Jeffrey Buckman added Pixetell to his internal medicine practice in mid-2009. The founder of Vascular Diagnostic Laboratories in Park Ridge, IL, Dr. Buckman discovered Pixetell while searching online for software products that would allow him to better serve his patients.
Once he tried Pixetell, he immediately grasped its potential for delivering rich communications to the benefit of his practice. "I love Pixetell. The implications for its application and what it does to allow us to better serve our patients," he says. In his daily practice, where patients’ lives depend upon rapid, clear communication, Dr. Buckman has come to rely increasingly on Pixetell for all sorts of communications. The added options—voice over commentary, ability to secure the message and to attach documents—puts Pixetell in a class by itself in such urgent situations.
Here is the Pixetell Dr. Buckman created that helped save a patient’s life: [1]
Analytics firm loves the clear messaging, customer credibility
One of the obstacles to success that new-product companies often encounter is how to explain their products to new customers. On Demand Analysis, a Portland, OR, software analytics and development firm, finds that the multi-media functions of Pixetell—screen recording, voice and video, plus attachments—are perfect for making presentations for the various audiences that On Demand needs to address on a regular basis. Says On Demand Analysis CEO Brad Coulon, “Pixetell allows us to show a customer how the product works. It really helps them see the value in it.” On Demand uses Pixetell for tech support and training as well. Coulon says Pixetell offers major advantages over competing systems, including:
- Ease of use (“Much simpler than other solutions”—Coulon)
- Ability to “say it and show it”
- No reports of end user problems
- Pixetell’s cutting edge technology gets the recipient’s attention
- And the “secret weapon”—the view counter function (“I love that!”—Coulon)
- See an On Demand Pixetell here: http://pixetell.com/p00145OV
Landscaper values convenience and multi-media options of messaging tool
At C&C Landscaping in Salt Lake City, UT, emailing is giving way to Pixetell.
"Pixetell has changed the way we do business," says Chip Galloway, owner of C&C Landscaping. Galloway loves the clarity Pixetell’s multi-media format offers both sender and recipient of messages. The edit and response functions enable true collaboration between parties. And since a message can be created, sent and opened at any time, people send and review them at their convenience. Using a combination of screen capture and voice over features, Galloway can walk a client through design options and recommendations right on the schematic drawing of a project. The client can review the proposal when it’s convenient,and respond with ease. That's why Galloway uses Pixetell every day--including in many communications with his staff.
See the C&C Landscaping Pixetell here.
Software firm sold on Pixetell's video, voice,screen recording and capture capabilities
Mailing and shipping companies need to substantially outperform other services such as the U.S. Postal Service. Thus mail and parcel stores value new software tools that enhance their services. But sometimes those new applications can be difficult to master. VSoftwareTools of Portland, OR, which serves the mail store marketplace with new applications, quickly recognized Pixetell’s potential for providing a clear explanation to another party. Today,VSoftware, maker of PMTools, is a strong advocate for Ontier Inc.’s rich messaging tool. “Like most software companies, VSoftwareTools struggled with creating help files and documents,” said President Don VonderBurg. “In the past, to create a help file was cumbersome and time consuming. Now, with Pixetell we are saving 80% time in production and cutting down tech support calls by 75%! Our customer’s comprehension has increased when receiving a Pixetell file over a document they had to read.” VSoftwareTools also uses Pixetells for internal communications. Busy partners with jammed schedules now do much of their communication via Pixetell.
See a VSoftwareTools Pixetell here.
Contact Information
- Ontier Inc.
- 818 SW 3rd Ave. #1478
- Portland, OR 97204:
- U.S.A
- Phone: (888) 802-0684
- Phone: (503) 227-2132
