MsiCommunications.com
Title
MASCO Services, Inc. :: Telephone Answering & Call Center Services
Description
MASCO Services Inc. has provided telecommunications services in the Longwood Medical Area for over 25 years. We offer a variety of services including:
An independent survey rated MASCO Services call quality as number one out of eight area hospitals operator services. The MSI Call Center is an organizational unit that has a commitment to quality service and customer care. Over the years, we have developed an internal management system of quality utilizing the best aspects of several management philosophies.
Training: Once associates are hired, they begin our extensive custom training program. Our commitment to education and development of both new and existing staff starts from the top. At MSI, significant time is set aside for training and development. This training includes instruction not only on the equipment, but also on our clients’ cultural identity, practices and attitudes. To ensure the consistency of training delivery, primary training is accomplished in small groups in a classroom setting and is instructor-led.
Languages
English
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Additional Information
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