Pipkins - Call center workforce management software for scheduling and forecasting your contact center agents.
[[Category:call center workforce management software callcenter force management work force management work-force wfm wfms wfo acd automatic call distribution automatic call distributor telecommunications communications schedule scheduling forecast forecasting telephony personnel staffing erlang merlang software productivity planning call center technology contact center helpdesk software inbound customer relationship management in-bound multimedia contact center roster rostering customer contact center helpdesk software inbound customer relationship management realtime adherence schedule adherence real-time agent productivity]] This is an automatically generated AboutUs page for MerLang.com. Click the "Edit" button at the top of the page to make changes. Please read our Getting Started page if you need any help.