MacTank.com
Title
Mactank - Welcome!
Description
MacTank unveiled the first nationwide network of Macintosh experts to provide telephone based technical support for the Mac OS platform in 1999, a field in which its parent company, KP Technologies, began in 1997. MacTank technicians are drawn from luminary companies including Apple, CE, Adobe, NASA, Aladdin and Kinko's, as well as Apple Solutions Experts, universities, and Apple Authorized Retailers. MacTank seeks to unify the service, support and communication between application developers, hardware manufacturers and every single user of the Mac OS platform.
Our team
MacTank team members are drawn from the broad pool of power users, professionals, and developers who choose to work with the Mac OS platform because they love it. They bring a level of faith, dedication, and intuition to the OS and the applications that are designed to run on it. This allows our team members to train faster on new applications, adapt faster to new versions, and help faster when customers have trouble. They strive to impart a lasting knowledge of how the Mac OS functions to each and every customer they interact with, building confidence through understanding and self-sufficiency through practice.
MacTank is able to recruit from the entire body of Macintosh professionals, giving us the edge in maintaining a staff of the most qualified technicians. Candidates are carefully screened for knowledge of the Mac OS platform, and then trained to meet our high standards. Their expertise covers the wide range of hardware and software, thereby significantly diminishing traditional dependence on a multi-tiered support structure. Each team member functions as both first and second level support, quickly distinguishing system issues from application issues, then addressing and solving every problem regardless of complexity. Our team members are spread out across the United States, allowing MacTank to easily respond to the needs of our customers in every time zone.
Languages
English
Logos
