JasonLa.com

Title

JASON LIN, MBA, MCSE, CNA

Description

Excerpted from the website:

Remotely resolved a diverse variety of computing problems for about 1200 internal research clients throughout the enterprise in an effective, courteous and empathetic manner using established guidelines. Using the Remedy tracking system, tasks included managing permissions of user accounts on NT domain, resetting password, supported users with upgrading/rebuilding issues from Windows 2000 to XP operating systems and Office 2000 to 2003, resolved and answered questions regarding various email programs, especially Outlook on PC and Entourage on Mac. Investigated network issues involving IP or DNS. Helped remote connection issues with wireless and/or broadband tunnel VPN connections.
read more

Languages

English

Additional Information

External Links





Retrieved from "http://aboutus.com/index.php?title=JasonLa.com&oldid=32630069"