IT-ProcessMaps.com provides ITIL and ISO 20000 process templates.
About IT-ProcessMaps.com
IT Process Maps GbR is a provider of reference process models for the IT organization based on time-tested best-practice recommendations. We focus on the provision of ITIL and ISO 20000 process know-how in the form of the ITIL Process Map - an ITIL reference model used by companies worldwide.
The ITIL Process Map
A fresh approach to implementing ITIL®: During our long careers as ITIL practitioners we saw that
- ITIL is too complex for most businesses
- ITIL is too costly and too time-consuming to implement
- ITIL often fails to take root in the long term
A fresh approach was needed.
ITIL Process Map 2011
Therefore we 'translated' ITIL into legible, easy to read ITIL process templates in MS Visio, ARIS, iGrafx and other process management platforms. This has been widely accepted with many large – and small – organizations, using the ITIL Process Map to implement ITIL faster and at lower cost, with less reliance on expensive consultants.
The ITIL Process Map 2011 Edition has successfully passed a thorough review by APM Group Ltd., resulting in the awarding of the ITIL® Licensed Product logo.
ITIL - ISO 20000 Bridge
The ITIL - ISO 20000 Bridge supports you in your efforts to change the way your IT organization works, so that its processes fulfill the ISO 20000 requirements. It contains all ISO/IEC 20000 requirements and a full representation of the ITIL 2011 processes and documents.
The ITIL - ISO 20000 Bridge
For each of the 147 requirements as stipulated by ISO 20000:2011 Part 1 you get a specific suggestion on how it can be fulfilled, in the form of 155 easy to read process flowcharts and 102 checklists.
The ITIL - ISO 20000 Bridge has successfully passed a review by APMG, resulting in the awarding of the ITIL® Licensed Product logo.
ITIL Wiki
IT Process Maps also offers a highly frequented ITIL Wiki with everything you need to know on ITIL processes, roles, and ITIL glossary terms. The ITIL Wiki also includes a complete ITIL implementation guide and a collection of ITIL templates and checklists.
The free ITIL Wiki is about ITIL V3 (ITIL 2007 & ITIL 2011), ISO/IEC 20000 and IT Service Management (ITSM). It offers both introductory information on ITIL and valuable hints for ITIL professionals.
New: ITIL V3 2007 vs. ITIL 2011 - The main changes and differences.
IT Process Wiki - The ITIL Wiki
IT Process Maps: Social Media Links
Video: ITIL Process Templates
For a first introduction to the ITIL Process Map, take a look at our video on YouTube.
Video: ITIL Process Map for Visio 2010 | 2013
We upgraded the ITIL Process Map for Visio so that you can make best use of the new features available in Visio 2010 | 2013. Learn how the new "container shapes" make it easy to insert or move swim lanes, and how the new "status data" field allows you to grey out inactive processes if you introduce ITIL step by step.
Video: ISO 20000 Templates
Learn how our ITIL - ISO 20000 Bridge supports your ISO 20000 initiative.
Contact
IT Process Maps GbR
Responsible for the site under German law:
Dipl. Ing. Stefan Kempter & Dr. Andrea Kempter
Contact: info [at] it-processmaps [dot] com
VAT ID: DE 262014997
Legal Notice
Trademarks
ITIL® is a registered trade mark of AXELOS Limited. IT Infrastructure Library® is a registered trademark of AXELOS Limited. -- The Swirl logo™ is a trade mark of AXELOS Limited.
"Microsoft®" and "Visio®" are registered trademarks of Microsoft Corp.
"ARIS" and "IDS Scheer™" are registered trademarks of Software AG.
"iGrafx® Flowcharter®" and "iGrafx® Process®" are registered trademarks of iGrafx LLC.
