Insightrt.net
Title
Island Data - Listen to Your Customers
Description
Excerpted from the website:
- What We Do
- Island Data’s core competency is helping companies listen to and better understand their customers in Internet time. The Company delivers highly relevant market and business intelligence through True Customer Insights™. True Customer Insights are important, customer-validated facts identified directly from the customers’ own words—an unstructured data source that companies have traditionally overlooked in favor of structured sources such as surveys, focus groups, predictive analytics, and CRM systems. Unlike structured methods, which require major investments in IT, data warehousing/mining technologies and functional expertise, Island Data’s approach to unstructured data can be quickly implemented and scaled with minimal overhead and cost. The result is superior business intelligence when and where it is needed by executives and operating management.
Logos
Additional Information
External Links
Categories:
- Behavioral Analytics
- Business Intelligence
- Business Performance Measurement
- Closed-loop Marketing
- Complaint Resolution
- Customer Care
- Customer Experience
- Customer Insight
- Customer Satisfaction
- Customer Service
- Feedback
- Insight Analytics
- Loyalty
- Market Intelligence
- Marketing ROI
- Online Surveys
- Problem Correction
- Retention
- Root Cause Analysis
- Text Analytics
- VOC
- Voice Of The Customer
- Web Analytics