HotChilli.com ISP company from London, UK

Rating: 0 - 0 votes

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Company Name

Hotchilli Internet Ltd

Company Contact

Organisation Address. The Telecenter, 6b Springfield Lyons Approach Organisation Address. Springfiel

Website Analysis

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WHOIS information for HotChilli.com

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Title

Hotchilli Communications

Description

Hotchilli is a leading Internet Service Provider whose corporate clients include Norwich Union, Ford, Ericsson, Saatchi and Saatchi, Spar, Emap, Save the Children, Oxford University, PriceWaterhouseCoopers and various NHS and Government bodies.

Customers are our bread and butter - without them we wouldn't have a business and therefore we treat our customers and prospective customers with the utmost respect and courtesy. Any customer or Prospect contacting us during business hours will get a response on the same day. Every single Hotchilli customer is allocated an Account Manager and most of our staff will know our customers by name. Technical Support is given free of charge by telephone and email during business hours and we also provide a wide range of tools and help files to our customers. We are registered under Data Protection Act (Reg. No. Z5612337) and operate an official Complaints Procedure.

Hotchilli has over 7 years experience in building, managing and running computer networks. We have provided network services for clients such as The Ford Motor Company, the Essex Health Authority and 5 other major UK based Internet Service Providers (ISPs). We were one of the first ISPs in the UK to provide a mixture of hosting solutions based on different platforms (such as Linux, Windows, Cold Fusion, etc) and one of the first ISPs in the UK to provide bespoke packages to Virtual Internet Service Providers (VISPs) and Resellers. The directors, managers and most of the staff at Hotchilli have been cutting their teeth on the Internet since it's conception and have a vast wealth of expertise and experience in the Internet industry.

Languages

English

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Additional Information

Discussion

Community Reviews

Idon't think so

I think if you actually try to get through to them when you need to they are never available.

We have several problems needing urgent attention and could not get a director to come to the phone.

Big thumbs down!

Practice what oyu preach guys!!

posted by Anonymous on Jan 31, 2007, 3:04 pm

Spot On!

We're in the exact same situation and are considering legal action to transfer our domains and hosting.

Stay away!

These guys are terrible: 1. Not only do they seem much more expensive than similar services IMO 2. Their Service Centre is completely useless and is rarely able to resolve any problem 3. When you actually speak to someone at their office rather than the call centre they promise to sort your problem out imediately and then ignore you.