Geo-Comm.com
Title
GeoComm, an integrated geographic information systems (GIS) and communications consulting firm established in 1995, creates solutions for 9-1-1.
Description
During the past 13 years, GeoComm has successfully deployed more than 5,500 licenses of customized public safety GIS software applications in different sites throughout 42 states. GeoComm’s GeoLynx® Family of Products provides the tools necessary to attain peak performance in a 9-1-1 emergency. These tools improve responsiveness, enhance operability, accelerate communications, increase intelligence information and save lives. No other company has more experience in deploying, customizing, and maintaining public safety and emergency management GIS software than GeoComm.
Nationally Recognized E9-1-1 Solutions Provider GeoComm is nationally recognized in the public safety industry as a leader in providing E9-1-1 solutions. Currently, our projects span nationwide. GeoComm employs 85 professionals accredited within their respective fields of communications engineering and GIS development. GeoComm is a complete solutions provider with the expertise and resources to accomplish your project goals.
Unique Combination of Professional Expertise GeoComm provides a unique blend of technical expertise and real-world experience in public safety. GeoComm’s staff has been involved in the development of 9-1-1 systems during the past 27 years. Many GeoComm staff members trace their beginnings to the operations level of public safety service. Key senior managers have been employed in the public sector as police officers, firefighters, paramedics, court employees, and as consultants to numerous government units.
Established Methodology for Project Management and Implementation GeoComm’s experience in the creation and implementation of numerous map data and software projects from the “ground up” provides GeoComm with the tools, procedures and knowledge necessary to provide you with a smoothly operated and successful project. Project management starts at GeoComm from day one, when a project team is put in place.
Geographic Services Excellence GeoComm prides itself in using sophisticated techniques to build the most accurate and cost-effective map data possible specifically for mapping 9-1-1 and Computer-Aided Dispatch (CAD) calls as well as record management systems (RMS). Realizing the importance of accurate map data in a public safety environment, GeoComm provides full-scale 9-1-1 geographic services; including rural addressing, master street address guide (MSAG) and automatic location information (ALI) database development, geographic positioning systems data collection, and digital base map development. GeoComm’s GIS experts also provide all-inclusive GIS consulting tailored to map data development and GIS maintenance procedures for implementation in a life-saving 9-1-1 environment.
Innovative Software Development GeoComm has a unique understanding of the incorporation of GIS data within various geospatial applications, so our software functionality far exceeds that of our competition -- especially when it comes to ease of use. Our GIS expertise paired with innovative software development creates a critical synergy for life-or-death situations. This is illustrated by our unrivalled longevity in the mapped ALI field with our first system installed and continuously running since July 1995, our cutting-edge role in the field of wireless call mapping (first Phase II compliant 9-1-1 system installed and running since October 2001) and by our continued commitment to progressive and ongoing software refinements.
Comprehensive Communications Consulting Services In addition to masterfully building functional emergency specific map data and a suite of commanding dispatch mapping software, GeoComm understands the intricacies of PSAP and Emergency Management operations. Many of GeoComm’s consultants have in-the-field knowledge because they have been police officers, emergency managers, and dispatch personnel. These individuals have years of experience in the development and imposition of standard operating procedures and in the dynamics surrounding the development and progressive institutionalization of public policies.
GeoComm provides a full range of consulting services designed to assist you with all aspects of your emergency communications enhancement projects. From smaller conventional radio improvement projects to the full-fledged, digital, simulcast P25 compliant interoperable trunked technologies, GeoComm is there to guide you through each step of the process. Our staff has real-world experience with all aspects of two-way radio, wireline and wireless 9-1-1, and has special capabilities as it relates to communications.
Quality Customer Service Customer service is our number one goal and value. In a mission-critical environment, top quality performance is vital. Successful projects depend on project management and communication, whether it is installation of dispatch mapping software or map development for efficient, accurate use of the software. GeoComm has established project management processes based on over 30 years of public safety experience.
Once a project is completed, GeoComm follows up with customers through account manager contact, annual software support and maintenance agreements that offer our customers 24/7 support by knowledgeable and experienced technicians following the 90-day warranty period, and through customer surveys that may identify any outstanding concerns.
As a full-service public safety company, dedicated to its customers, GeoComm looks forward to working with you from a multitude of angles crucial to successful communication and integration.
