DirectBuy.com Buy many items for your home direct from manufacturers
Title
DirectBuy, The #1 Way To Buy Direct
Languages
English
Address
- 8450 Broadway
- Merrillville IN 46410 US
Contact
- UCC Total Home Incorporated
-
- +1 219 736 1100, Fax: +1 571 434 4620
Additional Information
Community Reviews
Consumer Reports found that membership fee was "$4,900 to $4,990 (plus tax) for three years and then $190 a year for seven more" at two DirectBuy franchises in New York. The customer must decide before leaving the showroom whether to join DirectBuy after receiving a presentation of services during an "Open House" visit. Consumer Reports' review is that the "lack of price transparency makes it hard to evaluate whether you’ll save by joining DirectBuy. But even if you were to save 25 percent on purchases after joining, you’d need to spend more than $20,000 just to recoup your membership fee. DirectBuy might save you money if you’re furnishing a house from scratch or doing a major renovation." Prices for items such as electronics are higher than available from online retailers; the "deep discounts" were found on flooring and high-end furniture. Customers cannot return items, cancel orders, or terminate their membership and a 6% handling fee, shipping fees, and tax are added to the cost of items purchased. Some members complained of poor customer service and long waits for purchased goods.
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