Assistly.com is a case management and customer service tool.
About Assistly.com
Assistly provides a web based suite of customer service tools, specifically around Customer Interaction Management. The tools include multi-channel capabilities for handling customer requests (portal/knowledgebase, chat, email, twitter, callback), an agent interface that CSRs will love, a sophisticated unified queue combined with flexible and extensible business rule, an administrator to easily configure the system, and the richest analytics in the space.
