AVayaPdsUserGroup.com

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AVAYA Predictive Dialer System User Group

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In 1985, a company calling itself Micro Peripheral was formed by an entrepreneur named Michael L. Darland in Redmond WA, a short distance from Seattle. With the assistance of a small but highly talented group of men, one of the world’s best predictive dialers was born-Voicelink. As best can be determined, Chase Bank, NY was the first customer to be installed with Mellon Bank of PA. being the second. Darland soon changed the name of the company to Digital Systems and later Digital Systems International as the company and its’ customer base expanded into other countries.