Category:AUTOMATICA

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Automatica

Automatica[1] is an IT support and services company located in Melbourne, Australia. Focussing on providing specialised support for creative professionals, it is driven by the passion and experience of Kai Howells.

With over a decade of industry experience in the Apple channel, Automatica supports clients in varied market segments and of all sizes, from small design studios and photography collectives all the way up to enterprise Mac deployments with large corporate clients.

Flexible Support

Automatica provides you support in the manner most appropriate to you. We can provide onsite support at your premises at a competitive hourly rate without expensive call out fees. Automatica also has the capability to provide remote support to your site either by via VPN or telephone.

Competitive rates

A business model that reduces overhead cost means that Automatica can deliver rates that are very attractive. We specialise in holistic customer management to ensure that you are receiving the best value for your support budget. In most cases, Automatica can deliver or improve on the support that you are currently receiving at a lower rate - please contact us for a free consultation to discuss your specific requirements.

Industry Experience

Kai has spent the last ten years working directly in the Apple Channel with some of Australia's largest Apple user bases. This, along with his 15 years of industry experience working in the creative sector and his understanding of the intracacies of the creative professional is invaluable to his clients. Kai is trained to deliver support and advice on Apple, Sun and Hewlett-Packard servers, Apple desktops, laptops and software, Adobe Creative Suite products, HELIOS, Cumulus and development of creative workflows.

Supporting Prepress Environments

Having previous experience working in busy service bureaus in Victoria and Tasmania, Kai has had the hands-on experience to aid your environment. Being across the technologies and techniques that are in use in creative businesses and having worked on equipment from leading vendors such as Screen, Scitex, Agfa, Kodak and Fuji, means that you receive the best possible consultancy and support.

No Hassles, No Pressure

Kai is happy to discuss your current service requirements and can come out to meet you in person at a time that is convenient for you. Automatica doesn't practice high-pressure sales techniques or use Jedi mind tricks to get you to purchase the latest internet fad. Our recommendations are based on years of experience in knowing what works and what doesn't. There can be a world of difference between what a vendor says on the back of the box and what the product does in real life.