Implement Email Ticket System

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Implement Email Ticket System

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Description

Implement the OTRS email ticketing software recommended by

Why?

To implement a scalable solution for help, support, and catch-all emails sent to AboutUs.

Done When

• The software has been installed
• The software has been configured
• All staff has been trained

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Task Lead

• Task Lead: Scott Keeler

Resource Estimate

• Pair Days: 2
• Dollar Cost @ PairDayCost per pair day:

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