InfluenceUs dev task
What (summary)
The InfluenceUs task creates a wizard to InviteParticipation.
The InfluenceUs wizard provides highly motivated visitors to our site with a fun, easy, and effective way of engaging and influencing the organization they are delighted or frustrated with.
There is a substantial creative design component to this task. It will be important to socialize ideas before too much investment goes into any particular choice. Low fidelity by-hand drawings can supplement in person conversation and can be scanned for review on IRC. Here is an example where sketches have served this purpose.
Here is some text
Why this is important
Some of the most motivated visitors we attract are folks who are delighted or frustrated with the organization behind the domain page they land on.
- Engagement: Makes a clear call to action for these motivated visitors.
- BeABuilder: Encourages the kind of constructive collaboration we want where all involved parties benefit.
- ValuableContent: Creates public conversations that deeply inform future visitors about how organizations relate with those they touch.
- ViralSpiral: The influenced become influencers the next time they are frustrated with an organization.
DoneDone
- NeedsInput.com is fleshed out to serve as an example for this task.
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Newly created DomainPages include the InfluenceUs wizard. - The InfluenceUs wizard looks great (according to Vinh).
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The InfluenceUs wizard feels great to use. (Perhaps uses Ajaxy techniques so that no page reloads have to occur) - The path for a non-logged in user (at the start) feels great to Tak.
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The wizard is invoked by clicking something like "Click here to influence Example.Org" -
There are branching story lines for "DelightedWith" and "FrustratedWith" -
Final submission creates a "pending edit" to the page that when consummated looks just like any other edit (but is really transcluded from the person's MemberPage). -
Includes a nice edit summary of what it just did - Before a "pending edit" is fully consummated, the user must log in with a valid e-mail address (so that the edit can be added to their page and transcluded into the domain page).
- The new user should also be encouraged to improve their user page so that the organization knows they are a real person.
- Every time a constructive edit is made to that page, both the organization and the user are notified via email (this of course includes the initiating edit).
Steps to get to DoneDone
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Write the html for the influenceus form. - Make a InfluenceUs javascript class.
- Add functions in the class for login and register.
InfluenceUs Page flow
- A user who visits NeedInput.com sees the big "Influence Us Wizard ... blah blah" bit
- When they click on it they are presented with two choices (without a page reload) for frustrated or delighted
- When they click on frustrated they are presented with a yes/no question "Do you know what you want to be different?"
- NO ... sorry, we can't yet handle your complaint yet ... if you'd like to leave a message for the developers type in a comment and click save
- YES ... Do you believe that making the change is in the best interests of backpack.com and you alike?
LocalSettings
require_once("extensions/InfluenceUs/InfluenceUs.php");
$enableInfluenceUs = true; // enable/disable influence
$addInfluenceUsTagInDomain = true; // enable/disable adding influenceus tag by default to newly created pages
Opportunities
A user that doesn't yet have a login loses their work once they are finished creating their new account.
- use cookies to store the intermediate results of the form submission instead of url hacking
- key the cookies by the name of the domain page
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when they come back to the page, automatically populate the form with their partial results -
Use ajax to include login or create an account as a step within the flow of the wizard
The InfluenceUs button is enigmatic
- Add an evocative and informative tooltip that appears on hover over the button.
- explains the purpose of the button
- describes what the tool does for you
- creates a call to action for the next step after they're done with the tool
- Use this button to leave feedback for NeedsInput.com. This tool will help you create a constructive contribution. Then add this page to your watchlist to participate in the conversation that might ensue.
Informatively dense edit summaries
- Treat the edit summaries as one of the most valuable parts of the initiated communication
- The InfluenceUs Log edit should prepend the line "# 2007.10.10 at 12:34 Brandon CS Sanders Added a delighted comment to NeedsInput.com - 'They make collective action really easy. They...'"
- The InfluenceUs Log edit summary should be "Added a delighted comment to NeedsInput.com - 'They make collective action really easy. They...'"
- the comment is summarized by arbitrarily truncating it immediately after the word that takes the length beyond 45 characters
- the elipsis (...) is added to indicate that there is more
- the entire text is turned into a link so that someone who is processing the log or revisions can click to read more
Better Comments
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Move the comment to a different location, tweak the presentation of the comment, and add informative edit summaries-
Comment is under user talk namespace for example User_talk:Brandon_CS_Sanders/NeedsInput.com -
Comment text is formatted exactly like this example -
Domain page where the influence is added is formatted exactly like this example -
Edit summaries are information (like in the previous example)
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Needs Attention
- These pages should all be informative, visually pleasing, and closely coupled with the InfluenceUs tool
Discussion
No lead? TedErnst | talk 09:10, 29 October 2007 (PDT)

