AboutUs page for fedhelpdesks.com

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High Tech High Touch Solutions' consulting firm and conference producer, assists companies to establish or redesign call centers, service desks, and help desk operations. It produces the top ranking Help Desk Professionals Conference and Expo and Government Customer Support Conference and Expo for leaders and professionals in Help Desks, Service Desks, and Call Centers. The company offers comprehensive assessments, vendor-neutral technology recommendations, systems integration and advanced consulting services. It was started in 1993 by CEO Ivy Meadors, who also serves as a motivational speaker. HTHTS has enabled thousands of service and support organizations to excel and continually raises the stature of support professional. Through innovative techniques in consulting, conferences and seminars HTHTS continues to develop the profession of support.


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