Zandan.com
Title
zandan - Advancing Mobile Experience
Description
Today, 20% of mobile multimedia commercial transactions never complete, and the costs of testing and monitoring mobile multimedia services are rising too fast for Mobile Telecom Operators and Service Providers. These services create new challenges to traditional service delivery and service management processes because of the complexity introduced by the proliferation of protocols, handsets and networks.
Zandan launched its Mobile Customer Experience Management (MCEM) initiative to help the mobile industry go back on track and profitably deliver on time mobile multimedia services providing the best possible customer experience.
Zandan’s solution covers testing, validation, live monitoring, alerting, QoS management and benchmarking of all mobile multimedia services: WAP, i-Mode, SMS, MMS, Java, Video, Ringtones, Music, IVR, IM, etc. Based on a unique knowledge base of more than 1,000 mobile handsets, Zandan’s solution is available as software through the M-Viewer™ “Business Suite”, and as managed or fully outsourced services through DataSolution™.
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