WeCoverLA.com

We Cover L.A., Inc. 7119 Sunset Blvd., Suite 203 Los Angeles, CA 90036 http://www.wecoverla.com 310-388-3928 We Cover L.A. is a computer network service firm. We offer complete computer solutions for your business needs. 12 years of solid experience in internet, electronic and computer technology as a technician,engineer, manager, and project leader. Extensive experience and skills with the following and more: network installation, administration and engineering; client-server technologies; systems integration; IT technical and customer support; installation, maintenance, and troubleshooting of networks; e-mail systems; technical training; disaster recovery; migration; IT network and system security,computer consultant.


·Computer Network Consulting Services ·Network Traffic Security & Monitoring ·IT Planning, Implementation & Maintenance ·Email & Blackberry Server Implementation ·Hardware Sales, Repairs & Upgrades ·Infrastructures for Small & Medium Businesses

The We Cover L.A. office includes 5 system engineers and two office administrators. We also have 2 part time technicians on an ongoing basis.

Response Time:

We offer immediate phone / email support to all our clients. In case of emergency, we will provide an on-site technician within 2 hours. Emergency is generally defined as “problem that is affecting the functionality of more than 10% of the users.”

Services:

·Exchange server: Planning,implementation and support. ·Active Directory: Planning, implementation and support. ·Security analysis: risks, scans, penetration testing. ·BlackBerry server installation, maintenance and migration. ·VMware Virtualization: Server consolidation, reducing amount of servers in the organization and optimizing performance. ·Monitoring services: SNMP systems, updates, service availability. ·Desktop support (PC & MAC) ·Disaster Recovery: Planning,implementation, audit.

Monitoring:

Each one of our system engineers carries a BlackBerry and is notified of any problem with any client at any given time. We also run a custom designed ticket system that helps us assign, dispatch and keep track of all calls related to a client and make sure every call got its appropriate attention. We also implemented an SNMP system in our premises to monitor any problem that may occur in your network.

Rates:

Our rates vary between $95 - $150 per hour depending on the project scope, size of network and services needed.


We Cover L.A., Inc. 7119 Sunset Blvd., Suite 203 Los Angeles, CA 90036 http://www.wecoverla.com 310-388-3928

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