VistaPages.com provides hosting solutions on the web as well as servers
Title
Web hosting provider
Description
VistaPages, Inc. is a privately-owned organization located in Toronto, Ontario, Canada. At VistaPages, we understand that our customers' web sites are important and they require reliable services to ensure that service is not interrupted. We have established a solid foundation to offer a reliable, easy to use and low cost web hosting solution for small-to-medium sized businesses.
VistaPages is a leader in providing its customers with a reliable solution to individuals and small to large-sized businesses, helping thousands of customers get their web sites online, with ease.
Our goal is to provide a low-cost web hosting solution that is easy-to-use, and is customer service oriented. At VistaPages, we value our customers and recognize their need for quality service and outstanding customer service.
Customer Experience
Based on BBB files, this company has an unsatisfactory record BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to failure to respond to one or more complaints and or two or more otherwise unresolved BBB Definition:
unresolved - The company failed to resolve the complaint issues. complaints. However the business has resolved BBB Definition:
resolved - The company resolved the complaint issues. most complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 38 complaints about this company in the last 36 months, our standard reporting period. Of the total of 38 complaints closed in 36 months, 12 were closed in the last year.
Contract Issues BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. 2 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe.
Billing or Collection Issues BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. 1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe. No Response BBB Definition:
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address the complaint issues.
Sales Practice Issues BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Customer Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. 3 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe. Unresolved BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Guarantee or Warranty Issues BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Product Issues BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. Unresolved BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Refund or Exchange Issues BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
5 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe. No Response BBB Definition:
No Response - The company failed to respond to the complaint.
8 - Company failed to respond to the BBB to resolve or address the complaint issues.
Languages
English
Address
- 157 Adelaide St. W. Suite #603
- Toronto, Ont. M5H 4E7 Canada
Contact
- VistaPages, Inc.
- +1 800 224-0956, Fax: 018002240956
Additional Information
Related Domains
External Links
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