User talk:Paul Michu

IntelliResponse is a Toronto based company that enhances the multi-channel sales and customer service capabilities of companies by guiding their customers through the information gathering process and acting as an “online concierge”.

The IntelliResponse Knowledge Base Management Software platform allows customers and service agents to ask questions in natural language, and get one right answer - regardless of the hundreds of ways the question may be asked.

With the IntelliResponse Answer Suite, a company web site, mobile application, social media channels and agent desktop can all be transformed by an engaging virtual agent, empowering customers to ask questions using normal, conversational language. The correct and complete answer is then instantly served to them in a variety of engaging ways.

Some of the world’s most recognized corporate brands and public institutions trust their customer experience management needs to IntelliResponse – including CIBC Bank, Harris Bank, ING Direct, Charter Communications, Progress Energy, Copa Airlines, Kobo Books, Penn State University, Yale University and Harvard University.