Since the company’s founding nearly 35 years ago, Avas Flowers has maintained a central commitment to providing its customers with superior service as well as a diverse selection of flower arrangements, plants, and gift baskets. Avas Flowers also utilizes an e-commerce website to offer customers a wide selection of arrangements that can be delivered nationally. The family-owned business has experienced growth in its client base largely due to its consumer-friendly policies regarding costs, quality, and delivery.
One of the reasons Avas Flowers maintains a loyal customer base is its ability to make product offerings available at competitive prices. As one of the nation’s leading wholesale florists, Avas Flowers can accomplish this because of its ability to keep a large inventory of fresh flowers. Most retail florists purchase flowers in small quantities, usually from wholesale firms at prices that include markups. Because Avas Flowers is itself a wholesaler and purchases directly from farms and other suppliers, it can pass along savings to customers. Additionally, the company has access to fresh and high quality plants, unlike most retail florists who sometimes receive products that are weeks old and kept in coolers to preserve freshness.
However, the ability to provide fresh, inexpensive flowers is not the only quality that sets Avas Flowers apart within its industry. The florist also upholds consumer-friendly shipping and hand delivery policies such as accommodating same-day deliveries on orders placed before 2 p.m. and providing confirmation e-mails to customers after deliveries are completed. For purchases that require shipping, Avas Flowers only uses trusted parcel and freight companies such as United Parcel Service of America, Inc. (UPS) and FedEx. For customers who would like to drop in to see the selections, the retail store operates with convenient hours and is open from 8 a.m. to 6 p.m. Monday through Saturday, and from 9 a.m. to 2 p.m. on Sundays.