UltraAsp.net - Ultra Communications: call / contact centre technology
Title
Ultra Communications - The Leading Provider of Pay-As-You-Talk Network Telephony and Network Contact Centre Solutions
Description
Excerpted from the website:
- Who we are
- Ultra Communications Ltd is a privately owned company founded in early 2004. The company was formed with the aim of creating a complete network contact centre service that would offer contact centres a comprehensive, flexible, high quality, low cost alternative to traditional Predictive Dialler and ACD systems.
What we do
Providing fully featured, flexible and scalable contact centre technology for any size of client, from 1000+ agents to as few as 10, without the need for any on-site hardware and with no CapEx outlay. Ultra’s products include all of the features needed to run contact centre operations effectively, whether the focus is inbound, outbound or blended.
read about Ultra's products and services
Additional Information
How the Ultra solution works
All each contact centre agent requires is a Windows based PC and one PSTN Telephone line (with a DDI number) and that is all, Ultra takes care of the rest.
Ultra solutions are all network based requiring no specialist equipment to be installed at the contact centre premises - achieving a variety of advantages over fixed solutions and allowing services to be effectively shared.
In line with the hosted nature of the Ultra client infrastructure, this permits agents and the contact centre services to be operated from multiple locations, and enables the possibility of outsourcing or home working should the need arise in the future.
read more about how the Ultra solution works
Address
- The Granary
- Cams Hall Estate
- Fareham
- Hampshire
- PO16 8UT
Languages
English
