Tific.com
Title
TiFiC - Software Solutions for Support Automation & Self Service
Description
About TiFiC
TiFiC is a Swedish software company that develops and markets solutions for support automation and self-service. TiFiC’s solutions use the latest research in usability and artificial intelligence to automatically identify and solve computer support issues in a user-friendly way. TiFiC assists large enterprises, outsourcing companies, Internet service providers, hardware, and software vendors to increase the quality and availability of their technical customer support, significantly reducing their support costs and increasing their knowledge about their customers’ use of their products. Companies that today use TiFiC solutions are for example Scania, TeliaSonera and Volvo IT.
TiFiC was founded in 1999 and is owned by its founders and employees, and the venture capital firms Slottsbacken and Alliance Venture. The TiFiC innovation was pioneered by a research group in Complex Dynamical Systems and Artificial Intelligence at Chalmers University of Technology in Gothenburg, Sweden. TiFiC has its headquarters in Gothenburg, Sweden.
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Additional Information
Related Domains
- Ai
- Artificial Intelligence
- Call Center
- Call Center Software
- Call Center System
- Computer Technical Support
- Computers
- Customer Support Software
- Digital Support
- E Support
- Help Desk
- Help Desk Software
- Help Desk System
- Knowledge Management
- Migration
- Self Service
- Software
- Support
- Support Automation
- Tech Support
- Technical Support
- Tific
- Vendors
- E-support
- Self-service