StewartToyota.com.au
Title
Stewart Automotive Group: Home
Description
Stewart Automotive Group is located in Sydney's south and has been dominating the area with superior customer service for nearly 40 years. Our dominance reflects not only our commitment to our valued customers, but also to our local community, clubs, schools, government initiatives and charities. We continue to offer more to our customers, by complimenting our Toyota range with products that reach niche markets ... Toyota's "environmentally-conscious" Prius, Toyota Dyna trucks, Daihatsu small cars, the prestigious Lexus range and the recent launch of Stewart 4WD Centre.
Customer satisfaction is the 'heart and soul' of the dealership's success and Managing Director, David Welsh is proud to be the longstanding number one dealer in the Shire. "The long-term success of any organisation is not reflected through sales, but through the relationships we build with our customers" David professes. "They are the most powerful tool that any modern company has available to it." "It's not easy to isolate the elements which go together to form an individual's perception of a company, but if you work hard at everything that you do, there is no need to find the particular ingredients." "The work performance of each employee directly translates into what the customer perceives about the dealership" David insists. "If a technician leaves a grease-mark on a customers seat, then that customer drives away from the dealership not thankful that their car has been serviced, but annoyed by the grease-mark!"
"Customer service is not just about smiling when you greet the customer, it's about having integrity in that smile and backing it up with service which genuinely makes the customer want to come back."
