PolarisUsa.com is a United States video surveillance equipment company.
Title
Security Cameras, Security Camera Packages, Surveillance Equipment, CCTV, Wireless, & Digital Cameras
Description
PolarisUSA Video, Inc. was established back in 1983, in north Atlanta, Georgia, the heart of the south's fastest growing electronics community. Since that time we have focused extensive resources on the development and research of our products. We also offer an expansive line of quality products from other manufacturers such as: JVC, Panasonic, Kalatel, Samsung, Sanyo and Sony to name a few. PolarisUSA Video, Inc., is one of the leaders in security/surveillance/video equipment. We are dedicated to each customer with patience and personal attention. Our expert sales staff are technically trained and continuously updated on product information in order to provide you with the correct and most current solutions for your requirements. Every product we consider for our catalog is tested and checked by our in-house technicians for excellent performance and quality.
Payment Options: PolarisUSA Video, Inc. welcomes Visa, MasterCard, Discover, and American Express credit cards. If you are ordering online and are not comfortable disclosing your credit card information, you can place your order by phone via our toll free sales line at 1-800-308-4204.
PolarisUSA Video, Inc. also accepts wire transfers, money orders, certified cashier's checks, and company checks in US Dollars as methods of payment. For wire transfers, money orders, and cashier's checks, orders are processed and shipped upon receipt of payment. For company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed and shipped.
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REDJOHN's Comments on PolarisUsa.com
- REDJOHN (frustrated) : Twice PolarisUsa has sent my company defective equipment and has tried to make my company pay to ship back PolarisUsa's defective equipment. Because I sent back PolarisUsa's defective product and contested PolarisUsa's charge on my company credit card, PolarisUsa and manager Tracey put my Company name on PolarisUsa's DO-NOT-SELL list. All this after my company spent over $4,000.00 in equipment with PolarisUsa. I WILL NOT PAY TO SHIP BACK DEFECTIVE EQUIPMENT. John 10:42, 3 March 2008 (PST)
We have three problems with PolarisUSA: Guarantee Warranty Issues, Product Issues, Customers Services Issues
We have three problems with PolarisUSA: Guarantee Warranty Issues, Product Issues, Customers Services Issues, and Please check PolarisUSA has been racist to us, and they closed our account with the manufacturing warranty services.
They tried to refuse the warranty of the product that they sold to us. When we request the RMA the CFO (Tracey Barnes) gets mad easily. Her hand and her face shakes badly. Then she shook her head! She also called me obliterate
PolarisUSA has been racist to us. Polaris USA refuse my return within 14 days and to refuse my repair unfuctional CCTV with an active warranty, sale wrong item in a boxs, wrong label in a box and wrong instruction, very Poor customer service after sale, Polaris USA is a bab Business
I purchased a product based on conversations with their sales staff. I paid more than $5,000.00 for this CCTV system.
I found that the specification sheet and actual specifications of the unit to be different, and wrong instruction. and their support on a dead-out-of-the-box product was infuriating. It took more than 4 weeks to get a replacement on a Security Camera, (a defective product!) and then when the replacement was defective as well.
Polaris USA tried to refuse the warranty of the product that they sold to us. When we request the RMA the CEO with CFO (Tracey Barnes) gets mad easily. Her hand and her face shakes badly. Then she shook her head! She also called me obliterate. She said we destroyed the security camera IR Cut off Filter and the hard drive of the DVR HD recorder system. The IR cutoff Filter is always inside the camera when the camera changes from day to night/night today.
Now the NEO2 DVR - 16 channel network HD recorders with paying the extra x2 Seagate 1TB hard drive SATA, and the second one is S/n# 5QJ0KN… which was 5 years warranty which is error and not working at all, then they repair and exchange it to 3 years warranty that is Western Digital with S/n# WCAU464082…, why not 5 years warranty why is 3 year warranty and why they change the Hard drive Manufacture from Seagate to Western Digital with less warranty time.
They cannot prove to me and to BBB that the Western Digital Hard drive is 5 years manufactory warranty but i can prove to them that the Western Digital Hard drive is 3 years manufactory warranty from Western Digital email and website.
This un-functional HVS-D550DN security camera, because the IR Cut off Filter is not working correctly (a defective product!) .
The security camera housing they sold us was incorrect. The security camera housing was supposed to be a 24volt, but they gave the product that is in the box that was 12volts. The box labeled 24volts and the receipt showed 24volts, but inside it was actually a 12volt. They knew the camera housing was the wrong voltage, because they only have the 12 voltage housing with the IR LED. They had lied on the receipt and the label on the housing box, and that is very dangerous. The camera housing is to protect the security camera. They sold us the wrong voltage item, wrong item in the box, and we paid for the 24 volt camera housing, but they gave us the 12 volt camera housing inside the 24 volt box. We paid for 10 ODH-1100HB-IR (Outdoor Housing with IR Heat/Blower, 24V AC, Beige). The same problem for The Centralized Power Supply.
We brought two different brand name cameras Model with the color Dome camera model (2 of DVM-540), and the instrutions in the Dome camera box are not the same as the Dome camera DVM-540
She is yelling. She even called us obliterate.
Why they closed our account with the manufacturing warranty services?.
Why PolarisUSA has been racist to us and getting REALLY mad? Why do they try to breach the product warranty?
BEWARE and BECAREFULL to shop at Polaris USA Video Incorporated is a polarisusa dot com. BEWARE and BECAREFULL to deal with Polaris USA company.
BEWARE!with This Company PolarisuUSA Inc 3158 Process Dr. Norcross, GA 30071-1602 Country: United States
Phone: 678-405-6080 Fax: 678-405-6081
Website: www.polarisusa.com
- 2.4 G Hz5.8 G Hz
- Bullet Speed Domes
- C Mount Lens
- Cctv
- Cmos Camera
- Cs Mount Lens
- Camera
- Digital Recording
- Dome Recorders
- Fire And Security
- Ge
- Ip Servers
- Infrared Illuminators
- Kalatel
- Modulators
- Motion Detectors
- Mounts Video Tapes
- Multiplexers
- Night Camera
- Pan Tilt Surge
- Panasonic
- Pin Hole Camera
- Polaris Industries Inc
- Real Time Recording
- Security
- Submersible
- Surveillance
- Wireless
- 2.4GHz 5.8GHz
- Board Camera
- Business
- Business Services
- C-Mount Lens
- CCTV
- CMOS Camera
- CS-Mount Lens
- Camera Housing
- Car Video
- Chargers
- Color Security Cameras B
- Day
- Equipment Twisted Pair Transmitters
- Fiber Optics Receivers Transmitters
- Fire and Security
- GE
- IP Servers
- Infrared Security Camera
- Law Enforcement
- Lens TCP
- Lipstick
- Loss Prevention
- Polaris Industries
- Police Equipment
- Power Supplies
- Protectors Rechargeable Batteries
- Recording Systems Camers
- Remote Video Monitoring
- Sanyo
- School Security
- Security Camera
- Shoplifting
- Solar Cells
- Sony
- Surveillance Equipment
- Time Lapse Recording
- USB Surveillance Equipment
- W Security Camera
- Wireless Surveillance Equipment
- Yagi Antennas