OptiStaff.com
Title
Quality Monitoring, Call Monitoring, Phone Call Recording and Screen Recording by OptiStaff
Description
OptiStaff Corporation develops, markets and supports cost effective workforce optimization solutions for call and contact centers. Our goal is to provide our customers with the necessary tools to enable them to obtain maximum Service and Revenue while minimizing their Operating Expense.
The need for automated quality monitoring and other service related systems is well known in call center management circles. Numerous companies provide sophisticated systems for large contact centers which have large operational budgets. However, smaller contact centers cannot afford this high price tag, which has resulted in many utilizing inefficient manual methods.
OptiStaff systems leverage leading edge Microsoft Windows based technology design and are supported by innovative remote support and training strategies. This approach enables OptiStaff to provide a unique rich feature set at an affordable price to contact centers with tight budgets.
Languages
English
Additional Information
- Agent Evaluation
- Agent Performance
- Business
- Crm
- Call Center Monitoring
- Call Center Recording
- Call Centers
- Call Logging
- Call Monitoring
- Call Monitoring Software
- Call Recording
- Contact Center
- Elearning
- Opti Staff
- Opti Staff.Com
- Opti Staff Corporation
- Phone Call Recording
- Phone Monitoring
- Phone Recording
- Quality Assurance Software
- Quality Monitoring
- Screen Capture
- Screen Recording
- Software
- Telecommunications
- Telephone Monitoring
- Telephone Recording
- CRM
- OptiStaff
- OptiStaff.com
- OptiStaff Corporation