OmniStarLive.com is a PHP based web help desk software.

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Company Name

Omnistar Interactive

Company Contact

phone: +1 877 454 4678,Fax: +1 800 572 0246

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Title

Omnistar Live - online customer service software, live chat software, helpdesk software

Description

Omnistar Live customer support help desk software manager is one of many dynamic online applications developed by Omnistar Interactive. As an eBusiness Application Service provider, Omnistar Interactive understands the need to be able to effectively communicate with your web site visitors. We also understand that each visitor to your web site could be a potential customer, partner or solid business contact.

After doing extensive research into customer relationship management tools, helpdesk support software and live chat support software Omnistar Interactive has been able to effectively develop a comprehensive application now known as Omnistar Live. It can be used as total call center issue tracking tool, live chat support tool, comprehensive knowledgebase and troubleshooter all in one.

In doing extensive research into the customer support software industry, we found that many companies pay high administrative fees for staff to sort through spread sheet files that can contain thousands of issues and responses. With this in mind we knew that the efficient use of the Internet along with a user friendly administrative interface, customer support expenses would be reduced greatly.