OcHartInc.com
Title
O-CHART Management Consultants
Description
Excerpted from the website:
- Myriam Ochart is the president of O-CHART Management Consultants; a Training and Business Process Improvement Solutions company. Myriam has twenty years of experience in the transaction and service industries across multiple industries and processes: insurance, banking, call centers, distribution, customer service, county government, finance and e-commerce.
Additional Information
External Links
Categories:
- Business Process Management
- Process Mapping
- Process Modeling
- Process Improvement
- Project Management
- Six Sigma
- Lean
- Profitability
- ISO Certification
- BPM
- Lean Six Sigma
- Training
- Facilitation
- Quality
- Project Implementation
- Green Belt
- Black Belt
- Six Sigma Training
- QMS
- VOC
- Voice Of The Customer
- QFD
- Quality Function Deployment
- Customer Loyalty
- Process Management
- Transactional Six Sigma
- Customer Satisfaction